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www.lights.de
LIGHTS 4 Europe GmbH & Co. KG ∙ Gaildorfer Str. 6 ∙ D-71522 Backnang
Tel. +49 7191 323020 ∙ Fax +49 7191 323029 ∙ [email protected]
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Guarantee period
1. The guarantee period is 2 years, where an extension to the guarantee was not agreed for an extra fee at the
time of purchase. This starts when the product is delivered to the end user. Any claims under guarantee
must be made in writing.
2. To validate a guarantee claim, the receipt must be presented, on which the delivery or purchase data is
clearly visible. In the event of a claim under guarantee, the device should be sent to your specialist retailer or
to the following address:
LIGHTS 4 Europe GmbH & Co. KG
(in the following
“LIGHTS”
)
Gaildorfer Str. 6
D-71522 Backnang
Email: [email protected]
All design, material and manufacturing faults are covered by the guarantee.
3. The guarantee excludes any faults or deficiencies relating to the following points:
a) Failure to follow the operating and safety instructions.
b) Natural wear and tear.
c) External factors such as transport damage, damage caused by impact, shock or over heating, as
well as chemical or electro-chemical factors such as those caused by water, acids or improper use.
d) Repairs or alterations carried our by non-authorised third parties.
e) Use of unsuitable accessories.
f)
Unauthorised opening of the housing
g) Removal of the type plate
4. The following are also excluded: Damage caused by improper handling, fitting or maintenance of the lumi-
naires (see fitting instructions), damage caused by excessive force, fire, vandalism or accidental damage.
5.
LIGHTS
will resolve any faults within the guarantee period in consultation with the specialist retailer. This will
take the form either of a repair of replacement of the component in question. Parts removed become the
property of
LIGHTS.
Any further claims, of any kind, in particular claims for damages are excluded.
6. The following are excluded from the guarantee:
a)
Costs for removal / fitting of the faulty or repaired luminaires
b)
Costs for sending back the faulty luminaires
7. LED luminaire from
LIGHTS
are subject to ongoing development with regard to technical progress. For this
reason, in the event of a repair or a replacement, the design of the repaired or replaced light may not corre-
spond to the original design of the light subject to the claim, but it may be of equal or higher quality in terms
of its properties and features.
LIGHTS
reserves the right to change guarantee periods, fixed price arrange-
ments and conditions without prior notice. However, guarantees with a valid registration before the time of
the change remain unaffected by this.
LIGHTS
reserves the right to make the final decision with regard to
the validity of a guarantee claim.