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GENERAL TERMS OF WARRANTY (27.7)
the manufacturing company warrants the products put on the market with the brands of its own property and/or
subsidiary companies’, in compliance with terms and conditions provided for by the law in force. in particular, the
warranty has a
12-month validity as from the date of the product purchase by the user-customer, and such date is
that specified on the purchase tax record. in any case, the warranty may not be extended over
24 months as from
such date. the basis for choosing the Warranty period of validity shall be fixed from time to time in compliance with
what specified in the directive 99/44/ec, art. 1, sub-section 1, 2 and 3. the current warranty is valid for all countries
belonging to the european economic community.
Extensions of the Warranty Period (See appendix)
in order to be entitled to the warranty the end user shall notify the dealer of the possible defect within the terms pro-
vided for by the law by exhibiting the official documentation proving the date of the product purchase, in particular
the purchase invoice, the receipted bill for tax purposes or any other tax record showing the purchase occurred,
where the serial number of the product is indicated. in the event that the defect is notified over the terms fixed or the
above-mentioned documentation is lacking, no warranty will be allowed. the warranty is intended to be only limited
to the replacement of those parts (and to the costs strictly related to it), which show a manufacturing defect or wrong
assembly, according to the final judgement of the technical management or the person entitled by it. each and any
other liability and/or obligation to other expenses, direct and/or indirect damage and losses arising from the use and/or
total and/or partial impossibility of using the product are excluded. the warranty of the spare parts used for repairing
during the warranty period is anyway restricted to the terms provided for by the law and in no way it may be renewed.
However, such warranty may be used only and exclusively when the authorized personnel carry out the replacement
of parts and this is subordinate to the use of original spare parts. repairing carried out during the warranty period is
intended to occur ex-head office of the dealer who executed the sale or ex-authorised service centre that is nearest
to the customer office. therefore, any expense relating to transports and/or packaging concerning repairing itself is
charged to the buyer. the product shall be actually exhibited at the place where the warranty may be obtained without
any change and without other devices and/or accessories assembled except those existing upon the sale itself. the
warranty may be obtained only and exclusively exhibiting the request for it in any one of the items indicated in the
enclosed list. the warranty automatically lapses as soon as the terms provided for by the law have expired or when
just one of the following cases occurs:
A) User-customer’s non- or wrong maintenance or third parties’.
B) User-customer’s breaking of the seals affixed and/or change of the programming parameters or third
parties’.
C) User-customer’s employment of inadequate fuels and/or lubricants or third parties’.
D) User-customer’s inability to use the product or third parties’.
E) Repairing carried out by non-authorized personnel.
F) User-customer’s employment of non-original spare parts or third parties’.
G) Impacts, fires, flooding and/or other accidental events even if of geological or atmospheric nature.
in addition, the warranty may not be applied to the breakdowns arising from standard wear. the warranty relating to
the components that are not produced by the manufacturing company is allowed within the limits it is given by the
manufacturers of such components. the current warranty does not absolutely aim at debarring the user-customer from
the rights that the directive 99/44/ec of 25
th
may 1999 confers him/her. in addition, the current Warranty invalidates
and replaces any other express or implied warranty, and it will not be able to be changed except in writing by the
manufacturing company exclusively.
APPENDIX
Extensions of the Warranty Period
Pallet trucks series “GS”
for the user-customer, the warranty period of the pallet trucks series “GS” is 36 months as from the date of purchase
for all parts except wearable materials; the date specified on the purchase tax record proves the beginning of the
warranty period.
Pallet trucks series “PREMIUM”
for the user-customer, the warranty period of the pallet trucks series “PremiUm” is 36 months as from the date of
purchase for all parts except wearable materials, and 60 months (5 years) for the hydraulic pump. the date specified
on the purchase tax record proves the beginning of the warranty period. the achievement of a 5-year warranty for
the hydraulic pump is subordinate to the yearly change of the hydraulic oil to be carried out by means of the original
lifter oil properly produced, and to the presentation of the book validated by the stamps found on the packaging
itself and proving the maintenance activity occurred.
the stamps shall be stuck on the appropriate blanks in the warranty sheet itself, marked with the figures 1, 2, 3, 4,5
(one per year).
Generator Sets
according to the agreements concluded, in compliance with any and specific supply contracts.
As regards all other products not mentioned in the Extensions of the Warranty Period, the above-mentioned
standard terms and conditions remain in force.
