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FREQUENTLY ASKED QUESTIONS
Q. Can I use more than one heater at a time? Can I use the heater and another appliance at the
same time?
A.
Yes, but make sure they are not plugged into the same circuit . Each heater requires its own
minimum 15-amp circuit with no other items plugged into that circuit or outlet . This is because heaters
are considered appliances and draw out high amperage . If you are unsure whether your circuit meets
these requirements, verify with a certified electrician .
WARNING
: Risk of fire, damage to property, or injury may result if requirements are not met .
Q. Why does my heater’s fan continue to run after the set temperature is reached or the power
is turned off?
A.
This is normal . The heater’s fan will continue to run even after the heater automatically cycles
down . The fan continues to run so that every last bit of heat is blown out of the heat chamber while
allowing the unit to continue filtering your air . Once the internal box/components cool completely, the
fan should then shut off on its own . In this case, allow a few minutes after the heat cycles off (with
power on) . The fan will shut off faster when the power is turned off .
Q. My heater’s power cord gets warm. My cord is showing signs of heat or melting at the
outlet. Is this normal?
A.
A warm power cord is normal . These power cords are rated safe for up to 105°C/ 221°F by the UL,
CSA, or ETL . The exception is, if you detect heat, smoke, or signs of melting at the contact point of
the wall outlet, it may be due to loose or worn wall contacts (or arcing) . Please stop using the heater
immediately, contact warranty support for a replacement power cord, and have a certified electrician
replace the wall outlet as soon as possible .
