9
TROUBLE SHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The heater does not blow warm
air.
The heater is in a cool down
cycle.
This is normal operation and the heater will continue to run for several
minutes before shutting down. Times will vary based on temperatures.
During this time cool air will blow.
There is no power.
There is no power to the unit.
Check that unit is plugged into a standard 120V outlet. Press the Power
button several times and make sure the power is set to the “ON” position.
The heater does not blow any
air.
Thermostat setting is preventing
heater from turning on.
Adjust the temperature settings to ensure that the thermostat is set higher
than the current room temperature.
The heater does not work, but
Power and Heater settings are
“ON” and thermostat is set.
Manual reset overheat
protection triggered.
Turn the Power to “OFF” and unplug the unit from the wall outlet for 5
minutes. After 5 minutes plug the unit back into wall outlet, and operate as
normal. If the problem persists contact customer service.
The noise when the heater is on
is louder than normal.
a. The air intakes are dirty or
obstructed.
b. The blower/heater assembly
is defective.
a. Check the air intakes for obstructions or high dust build up.
b. Contact Customer Service for a new Heater/Blower Assembly.
Abnormal noise when the heater
is on.
The Gear motor is defective.
Contact Customer Service for a new Gear Motor.
