37
EN
Error Messages
Symptoms
Reason
Solution
Drawer is not closed properly.
•
Close the drawer and press Start/Pause
button to start the cycle.
•
If the drawer is closed and the drawer
lock error message is displayed, call for
service.
Lid is not closed properly.
•
Open the drawer and make sure the
latch area is free of clothing or other
obstructions.
•
Close the Lid, shut the drawer, and press
Start/Pause to start the cycle.
•
If the Lid is closed and the Lid error
message is displayed, call for service.
Water supply tap is not fully
open.
•
Make sure that the water tap is fully open.
Water line hose is kinked,
pinched, or crushed.
•
Make sure that the hose is not kinked
or pinched. Be careful when moving the
washing machine during cleaning and
maintenance.
Water inlet filter is clogged.
•
Clean the inlet filter.
Water supply pressure to tap
or house is too low.
•
Check another tap in the house to make
sure that household water pressure
is adequate and flow is not restricted.
Disconnect the supply hose from the
washing machine and run a few liters of
water through the hose to flush the water
supply lines. If flow is too low, contact a
plumber to have the water lines repaired.
Water supply connected with
leak-limiting hoses.
•
Hoses designed to limit leaks can trip
falsely and prevent the washing machine
from filling. The use of leak limiting hoses
is not recommended.
Drain hose is kinked, pinched,
or clogged.
•
Make sure the drain hose is free of clogs,
kinks, etc., and is not pinched behind or
under the washing machine.
Drain discharge is more than
100 cm above bottom of
washing machine.
•
Adjust or repair drain. Maximum drain
height is 100 cm.
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