
29
T
roubleshooting
Tr
oub
leshooting
Before calling for service, check the problem against the list bellows.
Symptom
Error Message
Check up
Water Supply
Failure
Drainage
Failure
Spin Failure
Door(Lid)
Open
Internal
sensing
failure
Power failure
Overflow
failure
• Is the water tap shut off?
• Is the water supply cut off ?
• Is the tap or water supply hose frozen ?
• Is the water pressure low or is the filter of the inlet valve
clogged with impurities?
• Is the Hot hose connected to cold?
• Is the Cold hose connected to hot?
• Is the drain hose positioned correctly?
• Is the drain hose bent or placed too high?
• Is the internal part of the hose or drain pump
(only pump model) clogged with impurities?
• Check if electric power has gone off.
• Is the laundry evenly balanced?
• Is the washing machine placed on a flat surface?
• Is the lid closed?
• Please call your nearest LG Electronics service center
for help.