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SMART DIAGNOSIS
If a voice message is announced after Smart Diagnosis, refer to the following table to take proper actions.
Voice message
Measures (for reference)
Robot Cleaner smart diagnosis will be started. Please step
away and clear around 1 meter around the home station.
Clear any object within a 1 m radius around Home Station,
and stay back until the diagnosis is complete.
Smart diagnosis can start when it is being charged. Please dock
Robot Cleaner to the home station to charge.
Move Robot cleaner to the Home Station to recharge it.
No defect found during diagnosis.
Diagnosis mode cannot be operated due to a low battery.
Please try again after the battery is charged.
Try the Smart Diagnosis again after recharging the battery.
Please check if the dust bin is installed with the filter.
Open the Dust Bin Cover and examine the bin.
Charging cannot be done due to a problem in infrared sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Charging cannot be done due to a problem in ultrasonic sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Charging cannot be done due to a problem in the cliff detection
sensors on the bottom. Please clean the sensors.
Clean the three Cliff Sensors on the bottom at the front of
the unit.
Please wipe the obstacle detecting sensor window on the left
and right side of the Robot Cleaner.
Clean the lens of the Obstacle Sensors on both the left and
right hand sides.
A problem has been found on the Gyro Sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Please check for dirt on the left wheel.
Check for foreign materials on the left wheel.
Please check for dirt on the right wheel.
Check for foreign materials on the right wheel.
A problem has been found on the left wheel sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
A problem has been found on the right wheel sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
Please check the brushes for obstructions.
Check for any foreign material stuck in the Brush.
A problem has been found in the suction motor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
A problem has been found in the acceleration sensor.
Run Smart Diagnosis again and, if the same message is
announced, contact an LG Electronics service center.
In order to listen to the smart diagnosis result again, please
press the charging button. To stop, please press the stop
button.
If you need to repeat the diagnosis result, press the 'Home'
button, or press 'Stop/OK' button to finish the diagnosis.
Please try smart diagnosis again after turning the main power
switch off and on from the back of Robot Cleaner. If the
problem continues, please contact LG Electronics customer
care.
Smart diagnosis mode will be turned off.
Smart Diagnosis mode cannot be operated with mop plate
being attached. Please try again after removing it.
Run Smart Diagnosis again after removing the Mop Plate.
Smart diagnosis has failed to operate. Please try it again after
turning off and on the main power switch on the back of the
Robot Cleaner.
Turn the main power switch OFF and then ON again to
resume the diagnosis. Do NOT touch the robot or disturb its
operation until the diagnosis is complete.
