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ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
If the product does not function properly or does not function at all, check the following before
calling for service.
Call for service immediately in the following situations.
1. Power cord is too hot or damaged.
2. The product continues to operate when the water bucket is full, overflowing the bucket.
Problem
Possible Cause
Solutions
The product is not
running.
- Power plug is not inserted
correctly.
- Power outage.
- Water bucket is not installed
properly.
- Bucket Full light is on.
- Auto Defrost light is on.
- Set humidity level is higher than
room humidity level.
- Insert the power plug.
- Check other appliances.
- Install the water bucket correctly.
- Empty the water bucket.
- This is normal. The product will
start again when Auto Defrost
ends.
- Set the desired humidity level
below the current humidity level of
the room.
There is little
dehumidification.
- Room temperature or humidity
level is too low.
- Air inlet or outlet is blocked.
- Check the desired humidity.
- It is normal for less
dehumidification to take place in
the winter and in dry areas.
- Remove the obstruction.
- Clean the filter.
Humidity does not
seem to decrease
much even though
the product is
running.
- Door or window is open.
- Room is too large for capacity of
dehumidifier.
- Product is placed near a
steam-producing appliance.
- Close the door/window.
- Use the dehumidifier in an
adequately sized room.
- Do not use the dehumidifier near
appliances which produce steam.
The displayed
humidity level is
incorrect.
- The air intake and exhaust of the
dehumidifier are obstructed.
- The dehumidifier is placed too far
from the humid area.
- Keep the dehumidifier away from
walls or other large obstructions.
- The dehumidifier’s display shows
the humidity level in its current
position, which may be different
from the level in other positions.
Water is dripping
from within the
product when
water bucket is
removed.
- Water bucket was removed while
the product was in operation.
- Turn off the product before
removing the water bucket.
Clean off any drips with a soft
cloth.