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ENGLISH

TROUBLESHOOTING 

TROUBLESHOOTING

If the product does not function properly or does not function at all, check the following before

calling for service.

Call for service immediately in the following situations.
1. Power cord is too hot or damaged.

2. The product continues to operate when the water bucket is full, overflowing the bucket.

Problem

Possible Cause

Solutions

The product is not

running.

- Power plug is not inserted

correctly.

- Power outage.
- Water bucket is not installed

properly.

- Bucket Full light is on.
- Auto Defrost light is on.

- Set humidity level is higher than

room humidity level.

- Insert the power plug.

- Check other appliances.
- Install the water bucket correctly.

- Empty the water bucket.
- This is normal. The product will

start again when Auto Defrost

ends.

- Set the desired humidity level

below the current humidity level of

the room.

There is little

dehumidification.

- Room temperature or humidity

level is too low.

- Air inlet or outlet is blocked.

- Check the desired humidity.
- It is normal for less

dehumidification to take place in

the winter and in dry areas.

- Remove the obstruction.
- Clean the filter.

Humidity does not

seem to decrease

much even though

the product is

running.

- Door or window is open.
- Room is too large for capacity of

dehumidifier.

- Product is placed near a

steam-producing appliance.

- Close the door/window.
- Use the dehumidifier in an

adequately sized room.

- Do not use the dehumidifier near

appliances which produce steam.

The displayed

humidity level is

incorrect.

- The air intake and exhaust of the

dehumidifier are obstructed.

- The dehumidifier is placed too far

from the humid area.

- Keep the dehumidifier away from

walls or other large obstructions.

- The dehumidifier’s display shows

the humidity level in its current

position, which may be different

from the level in other positions.

Water is dripping

from within the

product when

water bucket is

removed.

- Water bucket was removed while

the product was in operation.

- Turn off the product before

removing the water bucket.

Clean off any drips with a soft

cloth.

Содержание UD501KOG5

Страница 1: ...www lg com OWNER S MANUAL Read this manual carefully before operating the appliance and retain it for future reference Model UD501KOG5 DEHUMIDIFIER Rev 00_060519 Copyright 2019 LG Electronics Inc All Rights Reserved MFL63261234 ...

Страница 2: ...N 6 Control Panel and Display 7 Dehumidifying 7 Setting the Timer 7 Safety Standby Light 7 Bucket Full Light 8 Checking the Filter 8 Auto Defrost Light 8 Continuous Drainage Setup 9 Emptying the Water Bucket 10 MAINTENANCE 10 Cleaning the Exterior 10 Cleaning the Water Bucket 11 Cleaning the Air Filter 12 Storing the Product 13 TROUBLESHOOTING 14 WARRANTY ...

Страница 3: ...ves and safety glasses Never attempt to operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug Do not under any circumstances cut or remove the third ground prong from the power cord When installing or moving the appliance be careful not to pinch crush or damage the power cord Keep packing materials out of the r...

Страница 4: ...e power cord or touch the appliance controls with wet hands Do not modify or extend the power cord If the product makes a strange noise or emits a smell or smoke pull the power plug out and contact an LG Electronics customer information center Avoid placing the dehumidifier or other heavy objects on top of the power cord Do not use water to clean the dehumidifier Keep the air inlet and outlet free...

Страница 5: ...n to stop moving Do not operate the dehumidifier without a filter Using the product without a filter could result in a reduced product lifespan electric shock or injury OPERATION Do not use the product for preserving animals plants precision instruments art works etc Do not place vases or water jars on the dehumidifier Turn off the dehumidifier and empty the water bucket before moving the dehumidi...

Страница 6: ... country where the product is purchased Drainage adapter Screw provided Owner s manual Hose cover Air filter Air Inlet Draws in air from room and absorbs moisture Power plug Casters Air outlet Display Cover Water bucket Stores dehumidified water Owner s manual Back PRODUCT OVERVIEW Front ...

Страница 7: ...n so the room temperature may be increased by about 5 F 3 C depending on the usage conditions indoor temperature size of the room The compressor has a 3 minute delay before restarting If the product is stopped and immediately restarted to protect the compressor there is a 3 minute delay until the compressor restarts The product cannot be operated continuously for more than 23 hours After 23 hours ...

Страница 8: ...ts the fan speed and air volume Displays the current humidity 25 90 and the humidity setting 30 80 Adjusts the humidity setting Desired humidity levels can be set in 5 percent increments from 30 80 Sets a time for the product to automatically turn off Press the button repeatedly to increase the time until shutoff in 1 hour increments up to 12 hours Lights up after 350 hours of operation Check and ...

Страница 9: ... the Timer function Press the Timer button repeatedly until the Timer On light turns off Safety Standby Light After 23 hours of continuous operation the red Safety Standby light turns on for one hour and the fan and compressor shut off to prevent product malfunction After an hour with the fan and compressor shut off the Safety Standby light turns off and the fan and compressor automatically restar...

Страница 10: ...ose and turn it clockwise Insert the provided screw to secure it in place 4 Turn the end of the garden hose clockwise to attach it to the drainage adapter Firmly attach the garden hose to avoid leaks Hand tighten then make an additional 1 8 turn with pliers ...

Страница 11: ... exchanger may drip inside the water bucket storage area Remove the water with a soft cloth While cleaning do not touch the water detection device on the inside top of the water bucket storage area Clean the water bucket once a week during use If the ambient temperature is low there is less moisture in the air for the product to remove Unplug the product before removing the water bucket If the buc...

Страница 12: ...emove dust from the filter case Cleaning the Water Bucket 1 Lift off the cover of the water bucket 2 Empty the water bucket and use a soft cloth to remove any remaining moisture inside it Reassemble the cover before using Do not use materials such as thinners benzene acid or sponges to clean the product They may damage the surface of the product CAUTION Operating the product with the cover of the ...

Страница 13: ...the air filter inward slightly to reinsert it Make sure the filter is seated under the tabs inside the filter case 5 Align the hinges on the filter case with the hinge openings on the product and then swing the case to the right to reattach the two hooks CAUTION Unplug the unit before cleaning it Allow the filter to dry completely out of direct sunlight before reinserting it in the product Operati...

Страница 14: ...a shaded well ventilated area before reinstalling it Placing the filter in direct sunlight or near a fire may cause product deformation 4 Disconnect the drainage hose and adapter 5 While the filter is drying place the dehumidifier out of direct sunlight in a well ventilated area and allow it to thoroughly dry for several hours Reinstall the filter and cover the dehumidifier before storing it in an...

Страница 15: ...l is too low Air inlet or outlet is blocked Check the desired humidity It is normal for less dehumidification to take place in the winter and in dry areas Remove the obstruction Clean the filter Humidity does not seem to decrease much even though the product is running Door or window is open Room is too large for capacity of dehumidifier Product is placed near a steam producing appliance Close the...

Страница 16: ... includes use of parts not approved or specified by LG 6 Damage or failure caused by unauthorized modification or alteration to the product 7 Damage or failure caused by incorrect electrical current voltage or plumbing codes 8 Cosmetic damage including scratches dents chips or other damage to the finish of the product unless such damage results from defects in materials or workmanship and is repor...

Страница 17: ... Rules and the rules set forth in this section the rules set forth in this section will govern This arbitration provision is governed by the Federal Arbitration Act Judgment may be entered on the arbitrator s award in any court of competent jurisdiction All issues are for the arbitrator to decide except that issues relating to the scope and enforceability of the arbitration provision and to the ar...

Страница 18: ... Product damaged by excessive physical or electrical stress h Product used in other than normal use or in any manner contrary to the Operation Manual i freight damage or damage caused by force majeure or other factors such as power surge damage caused by lightning and fluctuations in or interruptions of electrical power THIS LIMITED WARRANTY SHALL NOT BE ENLARGED EXTENDED OR AFFECTED BY AND NO OBL...

Страница 19: ...n as it relates to the claims at issue between you and LG Arbitration Rules and Procedures arbitration The arbitration will be private and confidential and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence You must also send a copy of ...

Страница 20: ... Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA In the event that you Opt Out the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial territorial law Should...

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