36
TROUBLESHOOTING
Noises You Might Hear
Operation
[L
CHILD LOCK FUNCTION
[L
is not an error. This prevents children from changing cycles or
operating the appliance.
• Turn off the
Child Lock
function in the control panel.
Symptoms
Possible Cause & Solution
Symptoms
Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound
Heavy clothes may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after the door unlocks.
Vibrating noise
Package materials are not removed.
• Remove package materials.
The clothes may be unevenly distributed in the drum.
• Pause the programme and redistribute the clothes after the door unlocks.
Not all levelling feet are resting firmly and evenly on the floor.
• See the
Levelling the Appliance
instruction to adjust the levelling of the
appliance.
Floor not rigid enough.
• Check if the floor is sold and does not flex. See the
Installation Place
Requirements
to select the proper location.
Symptoms
Possible Cause & Solution
Water is leaking.
House drain pipes are clogged.
• Unclog waste pipes. Contact plumber if necessary.
Leakage is caused by improper installation of drain hose or clogged
drain hose.
• Clean and straighten the drain hose. Check and clean the drain filter
regularly.
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