85
FAQ
CATEGORY SUB-CATEGORY
QUESTION
ANSWER
Phone
Function
Wi-Fi and 4G
When Wi-Fi and 4G
are both available,
which service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, use the 4G
or Wi-Fi icon
in the Status Bar at the top of your
screen.
Phone
Function
Home Screen
Is it possible to
remove an app from
the Home screen?
Yes. Just touch and hold the icon until
the
Remove
bar appears at the top of
the screen. Then, without lifting your
finger, drag the icon to the
Remove
bar,
then lift your finger.
Phone
Function
Application
I downloaded an app
and it causes a lot of
errors. How do I
remove it?
1. From the Home screen, touch and
hold the
Recent Apps Key
(in the
Touch Keys bar ).
2. Tap
Settings
>
Application manager
.
3. Tap the app >
Uninstall
.
Phone
Function
Alarm
Will my alarm be
audible or will it go off
if the phone is turned
off?
No, that functionality isn't supported.
Phone
Function
Alarm
If my ringer volume is
set to
Off
or
Vibrate
,
will I hear my alarm?
Your alarm is programmed to be audible
even in these scenarios.
Phone
Spec
Battery Time
What is the maximum
amount of time my
phone’s battery will
last before I need to
recharge it?
Talk time: Approx. 11 Hours
Standby: Approx. 11 days
Phone
Spec
Band
Which wireless bands
are supported by the
phone?
Your phone is able to operate on the
800MHz and 1900MHz bands.