Get Started
3
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your device, it may be ready to
use or you may need to activate it on your Sprint account.
●
If you purchased your phone at a Sprint Store
, it is probably activated and ready to
use.
●
If you received your phone in the mail and it is for a new Sprint account or a new
line of service
, it is designed to activate automatically. To confirm your activation, make
a phone call.
●
If you received your phone in the mail and you are activating a new phone for an
existing number on your account
, you will need to go online to activate your new
phone.
From your computer‘s Web browser, go to
the on-screen instructions to activate your phone.
When you have finished, make a phone call to confirm your activation. If your phone is still not
activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-
211-4727 for assistance.
Tip:
Do not turn the phone off while it is being activated. Turning it off cancels the activation
process.
Note:
If you are having difficulty with activation, contact Sprint Customer Service by dialing
1-888-211-4727
from any other phone.
Set Up Your Voicemail
Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is
in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as
your phone is activated. Always use a passcode to protect against unauthorized access.
1. From the Home screen, press
to display the dial pad.
2. Touch and hold
.
3. Follow the system prompts to:
Create your passcode.
Record your name announcement.
Record your greeting.
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