6
Message
Possible Causes
Possible Corrective Measures
Calls not
available
Dialing error
New SIM card
inserted
Prepaid charge limit
reached
New network not authorised.
Check for new restrictions.
Contact your service provider or
reset limit with PIN .
Phone
cannot be
switched on
On/Off key pressed
long enough
Battery is not
charged
Battery contacts
are dirty
Press the On/Off key down for at
least two seconds.
Keep charger attached for a longer
time Clean the contacts.
Take out the battery and insert
again.
Charging
error
Battery is not
charged
Outside temperature
is too hot or cold
Contact problem
No voltage
Charger defective
�rong charger
Battery defective
Charge battery.
Make sure phone is charging under
normal temperatures.
Check the charger and connection
to the phone. Check the battery
contacts and clean them if
necessary.
Plug into a different socket.
If the charger does not warm up,
replace it.
Only use original LG accessories.
Replace battery.
Troubleshooting
LG-P525_NGR_E_1.0_110221.indd 36
2011.2.21 4:40:35 PM
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