I don’t see anything, or the image keeps flickering when I try to connect the HDMI
cable.
Check whether your HDMI
®
cable is compliant with the specifications. You may
experience flickering or a blank screen if the HDMI
®
cable is faulty (bent, broken).
Make sure that the cable is correctly connected to the port. Bad or loose contact may
cause display problems on the screen.
If using a UHD set-top box, adjust
General
Devices
HDMI Settings
HDMI Deep Colour
.
The screen looks too dim or dark.
Picture
Select Mode
Switch
Select Mode
to your desired picture mode. (
Standard
,
Vivid
, etc.)
This applies to the current input mode only.
Picture
Advanced Settings
Brightness
Motion Eye Care
Switch
Motion Eye Care
to
Off
. This applies to the current input mode only.
General
OLED Care
Device Self Care
Energy Saving
Switch
Energy Saving Step
to either
Off
or
Minimum
.
Picture
Advanced Settings
Reduce Blue light
Switch
Reduce Blue light
to
Off
.
The screen brightness keeps changing.
General
OLED Care
Device Self Care
Energy Saving
Switch
Energy Saving Step
to either
Off
or
Minimum
.
General
AI Service
AI Picture Pro
Switch
AI Picture Pro
to
Off
.
The screen is in black and white or displaying strange colours.
Check the input mode or cable connection.
Go to
to choose the connected input.
When you are connecting to the
AV IN
, check to ensure each cable is matched with the
corresponding color connection.
AV IN
port is available in certain models only.
ULTRA HD video does not display.
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