background image

42

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada

WARRANTY:

Should your LG Refrigerator ("

Product

") fail due to a defect in material or workmanship under normal home use during the

warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or
an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.

Replacement products and parts may be new or remanufactured.

LG Authorized Service Center warranties their repair work for thirty (30) days.

LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG
CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT AUTHORIZE
ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE
PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY
PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER
DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR
FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE. 

This warranty gives you specific legal rights. You may have other rights which may vary

from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied condition or warranty
under provincial law is severable where it conflicts with provincial law without affecting the remainder of this warranty’s terms. 

All costs associated with the above excluded circumstances shall be borne by the consumer.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product; instructing a customer on

operation of the product; repair or replacement of fuses or correction of wiring or
plumbing, or correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or

inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted

drain lines, inadequate or interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or

contrary to the instructions outlined in the Product owner’s manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind,

fire, floods, or acts of God.

6. Damage resulting from the misuse, abuse, improper installation, repair, or

maintenance of the Product.  Improper repair includes use of parts not approved
or specified by LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or

use for other than its intended purpose, or resulting from any water leakage due
to improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, or

plumbing codes, commercial or industrial use, or use of accessories,
components, or cleaning products that are not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents,

chips, and/or other damage to the finish of your product, unless such damage
results from defects in materials or workmanship and is reported within one (1)
week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished

Product.

11. Products with original serial numbers that have been removed, altered, or

cannot be readily determined.  Model and Serial numbers, along with original
retail sales receipt, are  required for warranty validation.

12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual household

use (including, without limitation, commercial use, in offices or recreational
facilities) or contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs.
16. The removal and reinstallation of the Product if it is installed in an inaccessible

location or is not installed in accordance with published installation instructions,
including the Product owner’s and installation manuals.

17. Shelves, door bins, drawers, handles, and accessories to the Product. Also

excluded are parts besides those that were originally included with the Product.

Refrigerator/Freezer

Sealed System (Compressor, Condenser, Dryer, Connecting Tube and Evaporator)

One (1) year from the date of original
retail purchase

Parts and Labor
(internal/functional parts only)

One (1) year from the date of original
retail purchase

Parts and Labor

Seven (7) years from the date of original
retail purchase

Parts only
(Consumer will be charged for labor)

WARRANTY PERIOD: 

(Note: If the original date of purchase can not be verified, 

the warranty will begin sixty (60) days from the date of manufacture)

For complete warranty details and
customer assistance, please call or visit
our website: 

Call 1-888-542-2623 (24 hours

a day, 365 days a year) and select the
appropriate option from the menu, or visit our
website at 

www.lg.com

Write your warranty information below:

Product Registration Information:

Model:

Serial Number:

Date of Purchase:

Содержание LMX25964 Series

Страница 1: ...NER S MANUAL FRENCH DOOR REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times LMX25964 P No MFL37933588 www lg com ENGLISH FRANÇAIS ESPAÑOL ...

Страница 2: ...e Bin 26 Automatic Icemaker 27 Storing Foods 28 Location of Foods 29 Shelf Height Adjustment 30 Utility Bin Optional 30 CARE AND CLEANING Removing and Replacing Components 31 Cleaning the Refrigerator 33 General Information 33 Light Bulb Replacement 34 Replacing the Water Filter 35 TROUBLESHOOTING Before Calling for Service 36 SPECIFICATIONS Key Dimensions and Specifications 40 WARRANTY Product Re...

Страница 3: ... in the vicinity of this or any other appliance Do NOT allow children to climb stand sit or hang on doors drawers or shelves of the refrigerator They could damage the refrigerator and seriously injure themselves Keep fingers out of pinch point areas clearances between the doors and cabinet are necessarily small Be careful closing doors when children are in the area Unplug your refrigerator before ...

Страница 4: ...ed If the odor or color of any food is poor or questionable dispose of it The food may be dangerous to eat Even partial thawing and refreezing reduces the quality of foods particularly fruits vegetables and prepared foods The eating quality of red meats is affected less than that of many other foods Use refrozen foods as soon as possible to save as much of their quality as you can CFC DISPOSAL You...

Страница 5: ...g NOTE Some models have LED interior lighting and service should be performed by a qualified technician When you are finished reconnect the refrigerator to the electrical source and reset the control Thermostat Refrigerator Control or Freezer Control depending on the model to the desired setting USE OF EXTENSION CORDS Because of potential safety hazards under certain conditions we strongly recomme...

Страница 6: ...uction FILTERED WATER AND ICE DISPENSER The water dispenser offers fresh chilled filtered water through the door The dispenser offers cubed ice or water DOOR ALARM A warning alarm sounds at 30 second intervals when the refrigerator or freezer door is left open for more than 60 seconds IN DOOR ICE BIN The icemaker automatically produces 80 130 ice cubes in a 24 hour period to keep the ice dispenser...

Страница 7: ... important components that are referenced in this manual ADJUSTABLE REFRIGERATOR SHELVING The refrigerator compartment shelves are adjustable to allow flexibility for storage needs MODULAR DOOR BINS Three interchangeable bins can be arranged to suit your storage needs LED INTERIOR LAMPS FIXED DOOR BIN INTERIOR LAMP 1 2 3 4 5 4 1 5 2 3 ENGLISH ...

Страница 8: ...icity used increases To reduce the risk of electric shock do not install the refrigerator in a wet or damp area Select a place where a water supply can be easily connected for the automatic icemaker and dispenser Unstable installation may cause vibration and noise If the floor is not even make the refrigerator level by rotating the height adjusting screws Properly ground the refrigerator to confor...

Страница 9: ...r for cleaning or service be sure to protect the floor Always pull the refrigerator straight out when moving it Do not wiggle or walk the refrigerator when trying to move it floor damage could occur HANDLE REMOVAL NOTE Handle appearance may vary from illustrations on this page wCAUTION Use special care when removing handles to prevent scratching the doors The handle could be damaged if you hit it ...

Страница 10: ...frigerator to pass through remove the refrigerator door and move the refrigerator sideways through the doorway To reinstall the refrigerator door handle align the keyhole slots on the top and bottom of the back of the handle with the screws mounted on the front of the door Press the handle against the door front making sure that the screws go into the keyhole slots Holding the handle with both han...

Страница 11: ...be careful that the door does not fall forward Lift the door from the middle hinge pin and remove the door Place the door inside facing up on a non scratching surface 1 2 4 3 6 7 8 5 2 To remove the right refrigerator door Open the door Remove the top hinge cover screw 1 Lift up the cover 2 Remove the cover Disconnect the wire harness 3 Remove the grounding screw 4 Rotate the hinge lever 5 clockwi...

Страница 12: ... hinge Install the grounding screw 4 and connect all the wire harnesses 5 Hook the tab on the door switch side of the cover 6 under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 7 7 6 3 2 1 4 5 2 Install the left side door Lower the door onto middle hinge pin 3 Fit the top hinge 1 over the hinge lever latch 2 and into place Rotate ...

Страница 13: ...5 mm into the connector Hook the tab on the door switch side of the cover under the edge of the wire opening in the cabinet top Position the cover into place Insert and tighten the cover screw 6 Cover Cover Screw wCAUTION 1 Insert the tube until you can see only one of the lines printed on the tube 2 After inserting pull the tube to ascertain that it is secure 3 Assemble the clip Collet Correct In...

Страница 14: ...t your feet by the sharp edges on hinge side Remove the screws of the rail on both sides 2 To remove the freezer drawer pull the drawer open to full extension Remove the upper basket by lifting the basket from the rail system 1 Grasp the drawer on each side and pull it up to separate it from the rails 3 With both hands hold each rail and push it in to allow both rails to slide in simultaneously wC...

Страница 15: ...t by the sharp edges on hinge side Remove the screws of the rail on both sides 2 To remove the freezer drawer pull the drawer open to full extension Remove the lower DuraBase basket by lifting the basket from the rail system 1 Grasp the drawer on each side and pull it up to separate it from the rails 3 With both hands hold each rail and push it in to allow both rails to slide in simultaneously wCA...

Страница 16: ... To prevent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer With both hands pull out each rail simultaneously until both rails are fully extended 1 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 2 1 2 Lower the door into final position and t...

Страница 17: ...revent accidental child and pet entrapment or suffocation risk DO NOT allow them to play inside of the freezer drawer DO NOT step or sit on the freezer drawer With both hands pull out each rail simultaneously until both rails are fully extended 1 Grasp the drawer on each side and hook the door supports 1 into the rail tabs 2 located on both sides 2 1 2 Lower the door into final position and tighte...

Страница 18: ... areas where temperatures will remain above freezing It may take up to 24 hours for the icemaker to begin producing ice Tools Required Standard screwdriver 7 16 in and 1 2 in open end wrenches or two adjustable wrenches 1 4 in nut driver 1 4 in drill bit Hand drill or electric drill properly grounded NOTE Refrigerator dealers offer a kit with a 1 4 in saddle type shutoff valve a union and copper t...

Страница 19: ...utlet NOTE If your refrigerator is equipped with an internal water filter an external in line water filter should not be used Remove the plastic flexible cap from the water valve Place the compression nut and ferrule sleeve onto the end of the tubing as shown Insert the end of the copper tubing into the connection as far as possible While holding the tubing tighten the fitting IMPORTANT Tighten an...

Страница 20: ... then the kick plate Open the Freezer Drawer Once the drawer is open there is sufficient clearance to remove the screws on top of the kick plate NOTE To replace the kick plate place it into position and then insert and tighten the screws 1 Level the refrigerator by using an 11 16 inch 18mm wrench or a flat blade screw driver Turn the leveling legs CCW to raise or CW to lower the height of the fron...

Страница 21: ... and wipe off all dust that may have accumulated during shipping Install accessories such as the ice cube bin drawers and shelves in their proper places They are packed together to prevent possible damage during shipment Adjust the desired temperature for the refrigerator and freezer see Adjusting the Temperature and Functions Let your refrigerator run for at least 2 or 3 hours before putting food...

Страница 22: ...en pressed simultaneously with the REFRIGERATOR button for more than five seconds the temperature display will change from Fahrenheit to Celsius or vice versa ICE WATER BUTTON The ICE WATER button is used to select Cubed Ice or Water REFRIGERATOR BUTTON Press the REFRIGERATOR button to adjust the temperature in the refrigerator compartment NOTE When pressed simultaneously with the FREEZER button f...

Страница 23: ...rtment in Celsius or Fahrenheit 2 1 3 1 2 8 DISPENSING CUBED ICE Press the ICE WATER button to illuminate the Cubed Ice icon Press the push switch with a glass or other container and cubed ice will be dispensed NOTE Hold the glass or other container in place for a couple of seconds after dispensing ice or water to catch the last few cubes or drops The dispenser is designed to not operate while eit...

Страница 24: ...UTION Display mode setting and its cancellation 1 With the refrigerator door open keep pressing the REFRIGERATOR Button and ICE PLUS Button more than 5 seconds then it goes to the display mode with special beep sound 2 Perform the same way again to cancel the display mode 3 All cooling unit will be turned off at display mode Exceptions Lamp Display Temperature Display To change the temperature dis...

Страница 25: ...filter press and hold the FILTER button for 3 seconds to turn the indicator light off You need to change the water filter approximately every 6 months ACTIVATING ICE PLUS Press the ICE PLUS button once to activate the ICE PLUS function The ICE PLUS function runs the freezer compartment at the coldest setting for a 24 hour period to increase icemaking and then turns off automatically NOTE Press the...

Страница 26: ...ay damage the icemaker Keep the ice bin door closed tightly If the ice bin door is not closed tightly the cold air in the ice bin will freeze food in the refrigerator compartment This could also cause the icemaker to not produce ice 26 IN DOOR ICE BIN Push on the latch firmly where noted to close the ice bin door it will make a clicking sound when it is closed completely To remove the in door ice ...

Страница 27: ...he first few batches of ice about 20 pieces and purge the water line for 2 minutes after installation to eliminate air and odd tastes This is also necessary if the refrigerator has not been used for a long time Never store beverage cans or other foods in the ice bin for the purpose of rapid cooling Doing so may damage the icemaker or the containers may burst If discolored ice is dispensed check th...

Страница 28: ...mperatures to rise Never overload the door racks overloading may push against the inner racks and prevent the doors from closing correctly Freezer compartment Do not store glass bottles in the freezer compartment glass may break when the contents are frozen Do not refreeze food that has been thawed This causes loss of flavor and nutrition Do not touch cold foods or containers especially those made...

Страница 29: ... the expansive refrigerator compartment shelves CRISPERS Store vegetables or fruits with humidity control MODULAR REFRIGERATOR DOOR BINS Store small packed food or beverages such as condiments salad dressings baby foods milk or juice UTILITY BIN OPTIONAL BOTTLE HOLDER OPTIONAL 1 2 3 4 5 2 1 4 5 3 ENGLISH ...

Страница 30: ...shelves from the shipping position and place shelves in the position you want wCAUTION Make sure that shelves are level from one side to the other Failure to do so may result in the shelf s falling or spilling food Remove Shelf Reinstall Shelf Tilt up the front of the shelf Lift up the back and pull out the shelf Tilt up the front of the shelf and guide the shelf hooks into the slots at a desired ...

Страница 31: ...hildren to play with baskets The sharp corners on the baskets could cause injury Modular Door Bin The door bins are removable for easy cleaning and adjusting Simply lift the bin and pull it straight out to remove it To replace the bin slide it in above the desired support button and push down until it stops Dispenser Drip Tray The dispenser drip tray has no self draining function It should be clea...

Страница 32: ...ing High Low Humidity Control To remove the glass Lift up the glass under the crisper cover Pull the glass up and out Removing crisper To remove pull the drawer out to full extension Lift the front of the crisper up then pull it straight out To install slightly tilt up the front and insert the drawer into the frame and push it back into place wCAUTION Pinch hazard Keep hands and feet clear of the ...

Страница 33: ...tick To help remove odors you can wash the inside of the refrigerator with a mixture of baking soda and warm water Mix 2 tbsp baking soda to 1 qt of water 26 g soda to 1 L of water Be sure the baking soda dissolves completely so it does not scratch the surfaces of the refrigerator IMPORTANT Do not use a spray nozzle to clean the interior GENERAL INFORMATION Storage During average length vacations ...

Страница 34: ...ize shape and wattage The light bulbs will turn off if door is left open for seven continuous minutes Shutting door for one second will light bulbs to come back on To change freezer light 1 Unplug refrigerator power cord form outlet 2 Using a flat instrument gently pry the lamp cover loose in the front as shown Rotate downward to remove the rear tabs 3 Make sure the bulb is cool to the touch Turn ...

Страница 35: ...LTER button for 3 seconds to turn the indicator light off To purchase replacement water filter cartridges visit your local appliance dealer or parts distributor You can also call 1 800 243 0000 USA 1 888 542 2623 Canada The replacement water filter cartridge s part number is 5231JA2002A Slowly turn the old cartridge to the left When the cartridge is released you will feel it click out of place NOT...

Страница 36: ... cracked or poorly fitted The thermostat is keeping the refrigerator at a constant temperature Freezer control is set too cold Refrigerator control is set too cold Set the refrigerator control This is normal for a fully automatic defrosting refrigerator The defrost cycle occurs periodically Make sure the plug is tightly pushed into the outlet Call the local electric company This is normal Larger m...

Страница 37: ...elves in the refrigerator The refrigerator is touching the wall or cabinets The weather is hot and humid which increases the rate of frost buildup and internal sweating Door is slightly open Door is opened too often or for too long Weather is humid Door is slightly open Adjust the refrigerator to a warmer setting Adjust the freezer or refrigerator control to a colder setting until the freezer or r...

Страница 38: ...a installed tube is bent When a filter is old The water has been in the tank for too long The unit is not properly connected to cold water line When a filter is old Wipe off the moisture Clean interior with sponge warm water and baking soda Be sure the soda is completely dissolved so it will not act as an abrasive compound Cover food completely Use a different container or brand of wrapping materi...

Страница 39: ...ce is made the dispenser should operate Be sure both of the doors are closed Remove the ice storage bin and thaw the contents Clean the bin wipe it dry and replace it in its proper position When new ice is made the dispenser should operate Remove the ice cubes that are jamming the dispenser Use the dispenser often to prevent the cubes from freezing together Only the ice cubes made by the icemaker ...

Страница 40: ...ator Model LMX25964 Description Electrical Requirements Min Max Water Pressure Dimensions Net Weight Refrigerator Storage Capacity Freezer Storage Capacity French Door Refrigerator 115 VAC 60 Hz 21 121 PSI 1 5 8 5 kgf cm2 35 3 4 W X 34 1 4 D X 69 3 4 H 46 1 2 D w door open 908 mm W X 870 mm D X 1772 mm H 1181 mm D w door open 309 lb 140 kg 17 6 cu ft 7 1 cu ft ...

Страница 41: ...age resulting from misuse abuse improper installation repair or maintenance Improper repair includes use of parts not approved or specified by LG 7 Damage or failure caused by unauthorized modification or alteration or if it is used for other than the intended purpose or any water leakage where the unit was not properly installed 8 Damage or failure caused by incorrect electrical current voltage o...

Страница 42: ...ly or inadequate supply of air 4 Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner s manual 5 Damage to the Product caused by accidents pests and vermin lightning wind fire floods or acts of God 6 Damage resulting from the misuse abuse improper installation repair or maintenance of the Product Improper repair include...

Страница 43: ...43 ENGLISH ...

Страница 44: ......

Страница 45: ...inquires or comments visit www lg com or call 1 800 243 0000 USA Consumer User 1 888 865 3026 USA Commercial User 1 888 542 2623 CANADA www lg com Register your product Online LG Customer Information Center ...

Отзывы: