•
If your device freezes or hangs, you may need to close apps or
turn the device off and then on again.
Perform a boot-up
•
A soft reset may be used to reset the device if the screen freezes,
or the buttons, touch screen or device are no longer responding.
•
To perform a soft reset of your device, simply press and hold the
Volume Down and Power keys until the device restarts.
Reset the device
•
If the methods above do not solve your problem, perform a
factory data reset.
•
On the settings screen, tap
System Reset options Erase all
data(factory reset)
.
-
This method resets all settings for the device and deletes
data. Before performing the factory data reset, remember to
make backup copies of all important data stored in the
device.
-
If you registered a Google Account to the device, you must
sign in to the same Google Account after resetting the
device.
Bluetooth device is not located
Make sure the Bluetooth wireless feature is activated on your
device.
Make sure the Bluetooth wireless feature is activated on the device
