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Check the following list to be sure a service call
is really necessary. A quick review of this
manual as well as the additional information in
this checklist may prevent an unneeded
service call.
If nothing on the oven operates:
•
check for a blown circuit fuse or a tripped
main circuit breaker.
•
check if oven is properly connected to electric
circuit in house.
check that controls are set properly.
•
If the oven interior light does not work:
• the light bulb is loose or defective.
If
the
oven will not cook:
•
check that cooking program was entered correctly
.
check that door is firmly closed.
check that Start button was pressed.
check that probe was inserted correctly into
receptacle.
•
check that timer wasn't started instead of a
cook function.
If oven takes longer than normal to cook or
cooks too rapidly:
be sure the Power Level is programmed properly.
•
If the time of day clock does not always
keep correct time:
•
check that the power cord is fully inserted into the
outlet receptacle.
• be sure the oven is the only appliance on
the electrical circuit.
If food cooks unevenly:
• be sure food is evenly shaped.
be sure food is completely defrosted before cooking.
•
• check placement of aluminum foil strips used to
prevent
overcooking.
If food is undercooked:
• check recipe to be sure all directions (amount,
time, power levels) were correctly followed.
be sure microwave oven is on a separate circuit.
•
• be sure food is completely defrosted before cooking.
If food is overcooked:
•
check recipe to be sure all directions (amount,
power level, time, size of dish) were followed.
If arcing (sparks) occur:
• be sure microwavable dishes were used.
be sure wire twist ties weren’t used.
•
• be sure oven wasn’t operated when empty.
• make sure metal rack (if used) is properly installed
on supports.
If the Display shows a time counting down but
the oven is not cooking:
•check that door is firmly closed.
•check that timer wasn’t started instead of a cooking
function.
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING
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