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TROUBLESHOOTING GUIDE
TROUBLESHOOTING GUIDE
Problem
Possible Causes
Solutions
STRANGE SOUNDS
OR SNOOZING/
VIBRATIONS
• The refrigerator is not correctly
positioned.
• You need to adjust the leveling screws due the
floor is unleveled or weak. Read the
Installation
section.
IT LOOKS LIKE
THE COMPRESSOR
MOTOR STAYS ON
TOO LONG
• The replaced refrigerator was an
older model.
• The room temperature is hotter
than usual.
• The door is being opened very often
or there has been a big amount of
food in storage.
• The refrigerator is plugged and the
control has been adjusted correctly.
• Doors won’t close correctly.
• The condenser pipes are dirty.
• Modern refrigerators with a bigger storage
capacity require longer periods of operation.
• The motor will continue working when the room
temperature is high. The motor might be on
between 40% or 80% of the time. In high
temperature conditions, the capacitor might run
on periods of time.
• When adding or opening the door of the
refrigerator, it warms it up. It’s normal that the
refrigerator to run more that usual in order to cool
the bins. (Read the section
Food Storage Guide
).
To save energy, take what you need at once, order
your food in order so it can be easily found and
close the door immediately soon after you took
out the food.
• The refrigerator will take 24 hours to cool down
completely.
• Push firmly the Doors. If they don’t close. Read
Doors will not close completely
below.
• This will stop the air transfer and marked the
motor to work longer and harder. Clean the pipes
of the condenser.
DOORS WILL
NOT CLOSE
COMPLETELY
• The refrigerator is not leveled.
• The food packages are blocking the
doors.
• The ice bin, the vegetable bin, the
panels and the shelves from the
door are out of place or position.
• The gaskets are sticking.
• The refrigerator wobbles or looks
instable.
• The doors were removed during
the installation and they weren’t
properly setup.
• Read
Refrigerator Installation
section to level
refrigerator.
• Adjust the food bins in order to free space
between the doors and the shelves.
• Push the containers and place the vegetable cover
lid, the panels, shelves and any other container or
bin in their right positions. Read the section
Using
your Refrigerator.
• Clean the seal rings and the surface they might be
in contact with. Use a piece of cloth with a small
amount of paraffin and apply it over the seal rings.
• Level the refrigerator. Read the section
Closing
and Aligning the Doors.
• Remove and place again the door according to
the section
Refrigerator Doors: How to remove
and reverse.
THERE´S ICE ON
THE FOOD
• The door hasn’t been closed
completely.
• The door is frequently opened.
• Read
Doors Will not Close Completely
already
mentioned.
• When the door is opened, warm, humid air is
allowed in the freezer resulting in frost.
THERE IS A WEIRD
TASTE AND SMELL
IN THE ICE
• The ice maker has been installed
correctly.
• The ice has been on storage too
long.
• The food hasn’t been packed in the
correct way.
• The water supply contains mineral
and sulfur.
• The inside of the refrigerator need
cleaning.
• The ice bin needs cleaning.
• Don’t use the first ices made.
• Dispose of that old ice and make new.
• Pack again the food because it can transfer odors
and tastes to the ice.
• You might need to install a filter in order to
eliminate the odors and taste problems.
• Read the section
Refrigerator Care and Cleaning.
• Empty the bin and discard the old ice cubes.
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