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Increases in utility costs and additional utility expenses in any way associated with the Product;
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Any noises associated with normal operation of the Product;
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Replacement of light bulbs, filters, fuses or any other consumable parts;
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Replacement of any part that was not originally included with the Product;
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Costs associated with removal and/or reinstallation of the Product for repairs; and
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Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty.
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Coverage for “in Home” repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest
authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as
determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair.
All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty
Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at
http://www.lg.com
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY
TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics Canada, Inc., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in
contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in
any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days
in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L
2X6 (the “Notice of Dispute”). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the
nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LG’s receipt of the
Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG
both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG
will not be disclosed to the arbitrator until the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LG’s
receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an
individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the
circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, except to the
extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part
of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small
claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in
your province or territory of jurisdiction as it relates to the claims at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The
arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the
parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must
also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive,
North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration
legislation. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to
decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are
for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between
you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law.
Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the
exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or
controversy between you and LG.
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