ENGLISH
29
TROUBLESHOOTING
Making Ice
Problem
Possible Cause & Solutions
Ice tray is not making
enough ice.
Doors are opened often or for long periods of time.
•
If the doors of the unit are opened often, ambient air will warm the
refrigerator which will prevent the unit from maintaining the set
temperature. Lowering the refrigerator temperature can help, as well as
not opening the doors as frequently.
Doors are not closed completely.
•
If the doors are not properly closed, ice production will be affected.
See the “Doors will not close correctly or pop open” section in Parts &
Features Troubleshooting for more information.
The temperature setting for the freezer is too warm.
•
The recommended temperature for the freezer compartment for
normal ice production is 0°F. If the freezer temperature is warmer, ice
production will be affected.
Ice tray is not making ice.
Refrigerator was recently installed.
•
It may take up to 24 hours for each compartment to reach the desired
temperature and water to begin freezing in the ice tray.
Ice has bad taste or odor.
Ice has been stored for a long time.
•
Ice that has been stored for too long will shrink, become cloudy, and
may develop a stale taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment.
•
Rewrap the food. Odors may migrate to the ice if food is not wrapped
properly.
The interior of the refrigerator needs to be cleaned.
•
See the Maintenance section for more information.
The ice storage bin needs to be cleaned.
•
Empty and wash the bin (discard old cubes). Make sure that the bin is
completely dry before reinstalling it.
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