28
TROUBLESHOOTING
Problem
Possible Cause & Solutions
Refrigerator or Freezer
section is too warm.
Doors are opened often or for long periods of time.
•
When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. To lessen the effect, reduce the
frequency and duration of door openings.
Unit is installed in a hot location.
•
The refrigerator should not be operated in temperatures above 110 °F.
A large amount of food or hot food was added to either
compartment.
•
Adding food warms the compartment requiring the cooling system to
run. Allowing hot food to cool to room temperature before putting it in
the refrigerator will reduce this effect.
Doors not closed correctly.
•
See the Doors will not close correctly or pop open section in Parts &
Features Troubleshooting.
Temperature control is not set correctly.
•
If the temperature is too warm, adjust the control one increment at a
time and wait for the temperature to stabilize.
Defrost cycle has recently completed.
•
During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes
and confirm the proper temperature has been restored once the defrost
cycle has completed..
Refrigerator or Freezer
section is too cold.
Incorrect temperature control settings.
•
If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel for
more information.
Frost or ice crystals form
on frozen food (inside of
sealed package).
Condensation from food with a high water content has frozen inside
of the food package.
•
This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time.
•
Do not store food items with high water content in the freezer for a long
period of time.
Frost or ice crystals form
on frozen food (outside of
package).
Door is opened frequently or for long periods of time.
•
When the doors are opened often or for long periods of time, warm,
humid air enters the compartment. This raises the temperature and
moisture level within the compartment. Increased moisture will lead to
frost and condensation. To lessen the effect, reduce the frequency and
duration of door openings.
Door is not closing properly.
•
Refer to the Doors will not close correctly or pop open section in the
Troubleshooting section.
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