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Problem
Possible Solution
Your correspondent cannot reach
you
Be sure that your phone is switched on. Press
E
for more than one second. Be sure that you are
accessing the network service. Be sure that you have
not set an incoming call barring option.
Your correspondent cannot hear
you speaking
Be sure that you have switched off the loudspeaker.
Be sure that you are holding the phone close enough
to your mouth. The microphone is located at the
bottom of the phone.
The voice quality of the call is poor
Check the signal strength indicator on the display
. The number of bars indicates the signal strength.
Try moving the phone slightly or moving closer to a
window if you are in a building.
No number is dialed when you
recall a Contacts entry
Use the Contacts/Search feature to ensure the
number has been stored correctly. Resave the
number, if necessary.
Cannot use the Internet/WAP
Your subscription does not include data capability.
You will need to contact your service provider to
enable the service.
Cannot user MMS/picture
messages on your phone
Your subscription does not include data capability.
You will need to contact your service provider to
enable the service.
If the above guidelines do not help
you to solve the problem
Take note of the model number of your mobile phone
and a clear description of the problem.
Contact your phone dealer or LG Service Center
for help.
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