5
Troubleshooting
Troubleshooting
58
Trouble
shoo
ting
5
Troubleshooting
General
Symptoms
Cause & Solution
The Power does not turn on.
y
Plug the power cord into the wall outlet securely.
The unit does not start
playback.
y
Insert a playable disc. (Check the disc type, color system, and regional
code.)
y
Place the disc with the playback side down.
y
Place the disc on the disc tray correctly inside the guide.
y
Clean the disc.
y
Cancel the Rating function or change the rating level.
The angle cannot be changed.
y
Multi-angles are not recorded on the DVD Video being played.
Cannot play movie, photo or
audio files.
y
The files are not recorded in a format that the unit can play.
y
The unit does not support the codec of the movie file.
The remote control does not
work properly.
y
The remote control is not pointed at the remote sensor of the unit.
y
The remote control is too far from the unit.
y
There is an obstacle in the path between the remote control and the
unit.
y
The batteries in the remote control are exhausted.
Picture
Symptom
Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video connection securely.
y
Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not support the resolution you have set on the unit.
Change the resolution to one that your TV accepts.
y
The player’s HDMI OUT jack is connected to a DVI device that does
not support copyright protection.
Picture noise appears
y
You are playing a disc recorded in a colour system that is different
from your TV.
y
Set the resolution to one that your TV accepts.
