20
TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
•
Repairs should be performed by a licensed technician only. Improper repair may result in considerable danger
to you and others.
•
However, some minor problems can be resolved as follows :
Symptoms
Possible Causes / Solutions
Not ignited
•
No Spark.
−
Check the electricity supply.
•
The burner cap is badly assembled.
−
Assemble the cap correctly.
Badly ignited
•
The burner cap is badly assembled.
−
Assemble the cap correctly.
•
The ignition plug is contaminated with alien substance.
−
Wipe alien substance with a dry cloth.
•
The burners are wet.
−
Dry the burner caps carefully.
Noise made when
combusted and ignited
•
The burner cap is badly assembled.
−
Assemble the burner cap correctly.
Flame goes out when in
use.
•
The flame supervision device is contaminated with alien substance.
−
Clean the flame supervision device.
•
Product being cooked has boiled over and extinguished the flame.
−
Turn off burner knob. Wait one minute and reignite burner.
•
A strong draught may have blown the flame out.
−
Please turn off burner and check cooking area for draught such as open
windows. Wait one minute and reignite burner.
Burners have yellow or
yellow-tipped flames
•
The combustion quality of burner flames needs to be determined visually.
- Use the illustrations below to determine if your burner flames are normal. If
burner flames look like A, call for service.
Normal burner flames should look like B or C, depending on the type of gas
you use. With LP gas, some yellow tipping on outer cones is normal.
A–Yellow flames
Call for service
B-Yellow tips on
outer cones Nor-
mal for LP gas
C-Soft blue flames
Normal for natural
gas
Unstable Flame
•
The burner cap is badly assembled.
−
Assemble the burner cap correctly.
Gas Smell
•
Gas leakage
−
Stop using the product and close the middle valve. Open the window to
ventilate. Contact our service center by using a phone outside.
NOTE
•
If problem is not solved, please contact our service center.
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