Care and maintenance
31
Trouble shooting
Before calling for service, review this list. It may save you both time and expense.This
list includes common occurrences that are not the result of defective workmanship or
materials in this appliance.
Occurrence
Possible cause
Solution
Running of
refrigerator
Refrigerator
compressor
does not run.
Refrigerator control is off.
Set refrigerator control. See setting the
controls.
Refrigerator is in defrost cycle.
This is normal for a fully automatic defrosting
refrigerator. The defrost cycle occurs
periodically.
Plug at wall outlet is disconnected.
Make sure plug is tightly pushed into outlet.
Power outage. Check house lights.
Call your electricity supplier.
Refrigerator
compressor
runs too often
or too long.
Refrigerator is larger than the
previous one you owned.
This is normal. Larger, more efficient units run
longer in these conditions.
Room or outside weather is hot.
It is normal for the refrigerator to work harder
under these conditions.
Refrigerator has recently been
disconnected for a period of time.
It takes some hours for the refrigerator to cool
down completely.
Large amounts of warm or hot food
may have been stored recently.
Warm food will cause the refrigerator to run
longer until the desired temperature is
reached.
Doors are opened too frequently or
too long.
Warm air entering the refrigerator causes it to
run longer. Open the door less often.
Refrigerator or freezer door may be
slightly open.
Make sure the refrigerator is level. It is normal
for the refrigerator to have a slight lean
backwards. Keep food and containers from
blocking door. See problem section OPENING/
CLOSING of doors.
Refrigerator control is set too cold.
Set the refrigerator control to a warmer
setting until the refrigerator temperature is
satisfactory.
Refrigerator or freezer gasket is dirty,
worn, cracked, or poorly fitted.
Clean or change gasket. Leaks in the door seal
will cause refrigerator to run longer in order to
maintain desired temperatures.
Thermostat is keeping the refrigerator
at a constant temperature.
This is normal. Refrigerator goes on and off to
keep the temperature constant.
