32
This chapter lists some problems you might encounter while using
your phone. Some problems require you to call your service provider,
but most are easy for you to correct yourself.
Message
Possible causes
Possible Solutions
SIM error
There is no SIM card
in the phone or it is
inserted incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection
Signal weak
Outside GSM network
area
Move towards a window or into
an open area. Check the service
provider coverage map.
Codes do
not match
To change a security
code, you will need to
confirm the new code
by entering it again.
Contact your Service Provider.
Function
cannot be
set
Not supported by
Service Provider, or
registration required
Contact your Service Provider.
Calls not
available
Dialling error
New SIM card inserted
Charge limit reached
New network not authorised.
Check for new restrictions.
Contact Service Provider or reset
limit with PIN 2.
Phone
cannot be
switched
on
On/Off key not pressed
long enough
Battery empty
Battery contacts dirty
Press the On/Off key down for at
least two seconds.
Keep charger attached for a
longer time.
Clean the contacts.
Trouble Shooting
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