11
Problem
Drive will not play media or
certain types of CD or DVD
media
1. The disc doesn’t match
your system.
Is the media disc the
correct format for the type
of system that you are
using.
2. Virus possibility.
1. Check the disc format.
(on a PC an ISO 9660 IBM
compatible PC format as
opposed to Apple/Mac
HFS disc or UNIX disc
formats will not function)
2. Has the Windows DVD-ROM
software driver program
been corrupted by a virus?
Run a Virus Scan program
and repair if possible.
Possible Causes
Corrective Action
