50
TROUBLESHOOTING
Drying
Wi-Fi
Symptoms
Possible Cause & Solution
Dry problem
Check water supply tap.
• Do not overload. Check that the washing machine is draining properly to
extract adequate water from the load. When load of laundry is too small to
tumble properly. Add a few towels.
• Turn off water supply tap.
Drying time is too long. The ambient temperature is low.
• Make sure the temperature is allowable range.
Drying performance is
too low or bad.
Water is not properly supplied. The water is used for auto-cleaning of
lint-filter on drum during the drying.
• Make sure the water supply tap is open.
Water does not properly drain.
• Make sure the drain filter is not clogged.
The appliance is overloaded.
• Check the load capacity for the selected programme. If necessary, add a
time dry programme.
The spin speed is too low.
• Select the highest spin speed allowed for the wash programme.
A warm air comes out
from the rear side of
the appliance.
This appliance makes a warm air to dry the clothes.
• This warm air dries the clothes and comes out from the rear side of the
appliance.
Symptoms
Possible Cause & Solution
Your home appliance
and smartphone are
not connected to the
Wi-Fi network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
register your appliance on
LG ThinQ
.
Mobile data for your smartphone is turned on.
• Turn off the
Mobile data
of your smartphone and register the appliance
using the Wi-Fi network.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) should be a combination of English
letters and numbers. (Do not use special characters).
global_main.book.book Page 50 Wednesday, January 26, 2022 10:19 AM
