37
EN
3
Press and hold the
Temp.
button for
three seconds, while holding the phone
mouthpiece to the icon or
Power
button.
4
Keep the phone in place until the tone
transmission has finished. Time remaining
for data transfer is displayed.
•
For best results, do not move the phone
while the tones are being transmitted.
•
If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
5
Once the countdown is over and the tones
have stopped, resume your conversation
with the call centre agent, who will then
be able to assist you using the information
transmitted for analysis.
NOTE
•
The Smart Diagnosis™ function depends on
the local call quality.
•
The communication performance will improve
and you can receive better service if you use
the home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
