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SMART FUNCTIONS
Smart Diagnosis
This feature is only available on models with the or
logo. Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors
such as, but not limited to, Wi-Fi unavailability, Wi-
Fi disconnection, local app store policy, or app
unavailability.
• The feature may be subject to change without prior
notice and may have a different form depending on
where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped
appliance, it can transmit troubleshooting data to a
smartphone using the
LG ThinQ
application.
• Launch the
LG ThinQ
application and select the
Smart
Diagnosis
feature in the menu. Follow the instructions
provided in the
LG ThinQ
application.
Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the
LG ThinQ
application and select the
Smart
Diagnosis
feature in the menu. Follow the instructions
for audible diagnosis provided in the
LG ThinQ
application.
1. Press the
ENCENDIDO/APAGADO (POWER)
button
to turn on the appliance.
• Do not press any other buttons.
2. Place the mouthpiece of your smartphone close to
the or logo.
Max.
10 mm
3. Press and hold the
Control Temp.
button for 3
seconds or longer while holding the smartphone
mouthpiece to the logo until the data transfer is
complete.Keep the smartphone in place until the data
transfer has finished. Time remaining for data transfer
is displayed.
4. After the data transfer is complete, the diagnosis will
be displayed in the application.
NOTE
For best results, do not move the smartphone while
the tones are being transmitted.
