Troubleshooting
45
Trouble
shoo
ting
5
Network
Symptom
Cause & Solution
BD-Live feature does not
work.
y
The connected USB storage may not have enough space. Connect
the USB storage with at least 1GB free space.
y
Ensure that the unit is correctly connected to the local area network
and can access the internet (see pages 19-23).
y
Your broadband speed may not fast enough to use the BD-Live
features. Contact your Internet Service Provider (ISP) and increase the
broadband speed is recommended.
y
The [BD-LIVE connection] option in the [Setup] menu is set to
[Prohibited]. Set the option to [Permitted].
Streaming video services
(such as YouTube™, etc.) are
often stopped or “buffer”
during playback.
y
Your broadband service speed may not be fast enough to stream
video services. Contact your Internet Service Provider (ISP) and
increase the broadband speed is recommended.
Cannot connect the player to
the access point or wireless
LAN router.
y
The wireless communication may be interrupted from household
devices that are using radio frequencies. Move the player away from
them.
Customer Support
You can update the Unit using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this unit (if updates have been made),
please visit http://us.lgservice.com or contact LG Electronics customer care center.
Open source software notice
To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.
BD651D-N_US_MP_BALCK.indd 45
2011-01-21 �� 4:58:22
