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ENGLISH
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Pre-Tech Support Checklist
If the product malfunctions, please check the following before calling the service center.
Issue
Check
Actions
The alarm sound
does not stop.
• Is the demand controller
working normally?
• Is the LAN cable
connected to the
product?
• Check if the demand controller is normal.
• Check if the LAN cable is connected to the
device properly.
All products
remain in the
disabled mode.
Is DI1 CH short-circuited?
Check if DI1 CH is open or short circuited.
(DI1 CH should always be open except when
an emergency occurs.)
The product was
reset at midnight.
The product is
automatically reset daily
morning at 02:05 am.
The device is not
controlled.
Is the device you want to
control unlocked?
Check if the lock is enabled and if so, disable
the lock.
The device icon
has an error mark.
Are the devices properly
connected?
If devices are not connected, the error sign is
displayed. Check the connection status of the
devices.
Содержание AC Smart 5
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