9
Troubleshooting
Cannot control the TV with
the remote control.
•
Check the remote control sensor on the product and try again.
•
Check if there is any obstacle between the product and the remote control.
•
Check if the batteries are still working and properly installed ( to , to ).
No image display and no
sound is produced.
•
Check if the product is turned on.
•
Check if the power cord is connected to a wall outlet.
•
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off suddenly.
•
Check the power control settings. The power supply may be interrupted.
•
Check if the auto-off function is activated on the settings related time.
•
If there is no signal while the TV is on, the TV will turn off automatically after 15 minutes of inactivity.
When connecting to the
PC (HDMI), no signal is
detected.
•
Turn the TV off/on using the remote control.
•
Reconnect the HDMI cable.
•
Restart the PC with the TV on.
Abnormal Display
•
If the product feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal, there is
nothing wrong with product.
•
This panel is an advanced product that contains millions of pixels. You may see tiny black dots and/or brightly
coloured dots (red, blue or green) at a size of 1 ppm on the panel. This does not indicate a malfunction and does not
affect the performance and reliability of the product. This phenomenon also occurs in third-party products and is
not subject to exchange or refund.
•
You may find different brightness and colour of the panel depending on your viewing position(left/right/top/
down).
This phenomenon occurs due to the characteristic of the panel.
It is not related with the product performance, and it is not malfunction.
•
Displaying a still image for a prolonged period of time may cause image sticking. Avoid displaying a fixed image on
the TV screen for a long period of time.
Open Source Software Notice
Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses that have the obligations to disclose source code, that is contained
in this product, and to access all referred license terms, copyright notices and
other relevant documents please visit
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to [email protected].
This offer is valid to anyone in receipt of this information for a period of three
years after our last shipment of this product.
Licenses
(Magic Remote supported models only)
