55
ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
General
Problem
Solution
Cannot control the TV
with the remote control.
y
Check the remote control sensor on the product and try again.
y
Check if the batteries are still working and properly installed (
to
,
to
).
No image display and
no sound is produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
Image appears slowly
when the TV turns on.
y
The image is muted during the product startup process. This is normal.
If the image does not appear in a few minutes, unplug the TV for 30
seconds and try again. If the image still does not appear, contact the
authorized service center in your local area.
Cannot connect
external devices.
y
Refer to the "Connection Overview" and connect an external device.
The TV turns off
suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the
㘴㗳䪑㹁
or
ᩭⓉ၆☍
feature is activated in the
Ⓒ◲፟Ⓣ哇
settings.
y
If there is no signal while the TV is on, the TV will turn off automatically
after 15 minutes of inactivity.
Audio
Problem
Solution
No sound is produced
while images are
displaying.
y
Press
囆傢
button.
y
Check if the sound is muted by pressing
(MUTE).
y
Scroll to other programmes. Individual programs may be broadcast
signal problems.
y
Check if the TV Speaker feature is activated in the settings.
No output from one of the
speakers
y
Adjust Balance in the settings.
Unusual sound from
inside the TV is produced.
y
A change in ambient humidity or temperature may result in an
unusual noise when the product turns on or off. There is no problem
with your product.
Browser
Problem
Solution
While using internet
features, there is space
that does not appear in
some web sites.
y
Do not support flash and may not replay any file format other than the
following
: JPEG, PNG, GIF, BMP, WMV (ASF), WMA, MP3, MP4.
Internet closes
automatically when
visiting website.
y
If memory is insufficient because of large volume of image information
in the web page, internet may be forced to close.
exception for Internet
downloading application
runtime
y
Can not ensure that the application can be used normally on TV, it is
recommended to download APP from ING markets.