55
EN
Symptoms
Reason
Solution
Door does not
open
Once washing machine has started,
the door cannot be opened for
safety reasons.
•
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the
door after the ‘Door Lock’ icon turns
off.
Wash cycle time
delayed
If an imbalance is detected or if the
suds removing programme is on,
the wash time will increase.
•
This is normal. The time remaining
shown in the display is only an
estimate. Actual time may vary.
The buttons may
not function
properly.
The button cannot be recognized
when the door is open.
•
Press again after closing the door.
Dry problem
Check water supply tap.
•
Do not overload. Check that the
washing machine is draining properly
to extract adequate water from the
load. Clothes load is too small to
tumble properly. Add a few towels.
•
Turn off water supply tap.
A shortage alert
appears even
after you filled
the dispensers
for the detergent
and softener.
Are all the feet resting firmly on the
ground?
•
Make sure that all four feet are
stable.
Did you supplement the detergent
and softener before you got the
shortage notification?
•
When a washing programme is
ended, the washing machine detects
whether it is necessary to refill the
detergent. Therefore, no alarm
appears until the next refill alarm
does.
Drying
performance is
too low or bad.
Water is not properly supplied. The
water is used for auto-cleaning of
lint-filter on drum during the drying.
•
Make sure the water supply tap is
open.
Water does not properly drain.
•
Make sure the drain filter is not
clogged.
The appliance is overloaded.
•
Check the load capacity for the
selected cycle. If necessary, add a
Time Dry cycle.
The spin speed is too low.
•
Select the highest spin speed allowed
for the wash cycle.
Drying time is
too long.
The ambient temperature is low.
•
Make sure the temperature
is allowable range. (Refer to
'Specifications' of installation page.)
Clothes are
strong-wrinkled.
Clothes are over-dried.
•
Select suitable drying course.
Clothes are left in the drum for a
long time after drying.
•
Remove laundry from the drum as
soon as possible after the cycle ends.
