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SMART FUNCTIONS
EN
Using the Smart Diagnosis™
Function
Use this function if you need an accurate
diagnosis by an LG Electronics service
centre when the product malfunctions or fails.
Use this function only to contact the service
representative, not during normal operation.
1
Press the
Power
button after opening the
drawer on Mini Washer.
2
When instructed to do so by the call centre,
place the mouthpiece of your phone close to
the Smart Diagnosis™ icon.
Max.
10 mm
3
Press and hold the
Tub Clean
button for
three seconds while holding the phone
mouthpiece to the Smart Diagnosis™ icon.
4
Keep the phone in place until the tone
transmission has finished. Time remaining
for data transfer is displayed.
•
For best results, do not move the phone
while the tones are being transmitted.
•
If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
LG Electronics
service centre
5
Once the countdown is over and the tones
have stopped, resume your conversation
with the call centre agent, who will then
be able to assist you using the information
transmitted for analysis.
NOTE
•
The Smart Diagnosis™ function depends on
the local call quality.
•
The communication performance will improve
and you can receive better service if you use
the home phone.
•
If the Smart Diagnosis™ data transfer is poor
due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
