Try the following:
a
Click:
•
In Windows XP:
Start
Settings
or
Control Panel
Network Connection
•
In Windows Vista: The
Start icon
Control Panel
Network and Internet
Network and Sharing
Center
The Start icon looks like
.
b
Select the appropriate connection from the ones shown.
Note:
If the computer is connected to the access point (router) by an Ethernet cable, the connection may
not include the word “wireless” in its name.
c
Right-click on the connection, and click
Repair
.
Macintosh users only
1
Check the status of AirPort and, if you do not already know it, find the IP address of the wireless access point
(wireless router).
a
Click
Apple menu
System Preferences
.
b
Click
Network
.
c
To check the network status, select
Network Status
in the Show pop-up menu.
The AirPort status indicator should be green. Green means the port is active (turned on) and is connected.
Notes:
•
Yellow means the port is active but is not connected.
•
Red means the port has not been configured.
d
Select
AirPort
in the Show pop-up menu, and then click
TCP/IP
.
•
The "Router" entry is typically the wireless access point (wireless router).
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. Your IP
address might also start with the numbers 10 or 169. This is determined by your operating system or
wireless network software.
2
Ping the wireless access point (wireless router).
a
From the Applications folder, click the
Utilities
folder.
b
Double-click the
Network Utility
application.
c
Type the IP address of the wireless access point (wireless router) in the network address field. For example:
10.168.0.100
d
Click
Ping
.
3
If the wireless access point (wireless router) responds, you will see several lines that display the number of bytes
received from the wireless access point (wireless router). This ensures that your computer is connected to the
wireless access point (wireless router).
4
If the wireless access point (wireless router) does not respond, nothing is displayed. See the Mac Help for
additional AirPort tips and information, or use Network Diagnostics to help resolve the problem.
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