Diagnostic information
•
“Troubleshooting overview” on page 35
•
“Power
‑
on Reset (POR) sequence” on page 36
•
“Using Safe Mode” on page 37
•
“Fixing print quality issues” on page 37
•
“Paper jams” on page 51
•
“User attendance messages (0-99.99)” on page 97
•
“Printer hardware errors (100-199.99)” on page 104
•
“ADF and scanner errors” on page 117
•
“Firmware and/or system electronics errors (900-999.99)” on page 138
•
“Input/output option hardware errors” on page 147
•
“Input/output option paper jam errors” on page 162
•
“Symptoms” on page 199
CAUTION—SHOCK HAZARD: Remove the power cord from the electrical outlet before you connect or
disconnect any cable or electronic card or assembly for personal safety and to prevent damage to the printer.
Disconnect any connections between the printer and PCs/peripherals.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Troubleshooting overview
•
“Performing the initial troubleshooting check” on page 35
•
“Error code number key” on page 36
Performing the initial troubleshooting check
Before you start the troubleshooting procedures, perform the following checks:
•
With the power cord unplugged from the wall outlet, check that the cord is free from breakage, short-circuits,
disconnected wires, or incorrect connections.
•
Make sure the printer is properly grounded. Check the power cord ground terminal.
•
Make sure the power supply line voltage is within 10% of the rated line voltage.
•
Make sure the machine is securely installed on a level surface in a well-ventilated area.
•
Make sure the room temperature is between 16 and 32°C (60 and 90°F) and that the relative humidity is between
20 and 80%.
•
Avoid sites generating ammonia gas, high temperature, high humidity (near water faucets, kettles, humidifiers),
cold spaces, near open flames, and dusty areas.
•
Avoid sites exposed to direct sunlight.
7463
Diagnostic information
35
Содержание MX71 series
Страница 2: ...October 18 2012 www lexmark com ...
Страница 3: ......
Страница 22: ...7463 Table of contents 20 ...
Страница 30: ...7463 28 ...
Страница 36: ...7463 34 ...
Страница 305: ...3 Remove the support strap 4 Slide the rear door away from the machine and remove it 7463 Repair information 303 ...
Страница 343: ...3 Loosen the two fuser thumbscrews A 4 Gently pull the fuser and remove it from the machine 7463 Repair information 341 ...
Страница 350: ...16 Detach the two springs from the machine 17 Remove the cartridge door 7463 Repair information 348 ...
Страница 370: ...4 Remove the two screws A securing the right frame extension to the machine 7463 Repair information 368 ...
Страница 383: ...6 Remove the five screws A 7 Remove the PCBA housing 7463 Repair information 381 ...
Страница 406: ...10 Remove the seven screws B securing the control panel to the machine 7463 Repair information 404 ...
Страница 407: ...11 Disconnect the three cables C from the controller board 12 Remove the control panel 7463 Repair information 405 ...
Страница 412: ...14 Remove the five screws C 15 Disconnect the five cables D 7463 Repair information 410 ...
Страница 426: ...4 Gently press the hinge inward to release it from the machine 5 Remove the tilting display 7463 Repair information 424 ...
Страница 439: ...11 Remove the scanner CCD 7463 Repair information 437 ...
Страница 450: ...7 Remove the ADF left hinge B ADF left lower cover removal 1 Open the ADF top door 7463 Repair information 448 ...
Страница 457: ...2 Remove the four screws A securing the ADF rear cover 3 Remove the ADF rear cover 7463 Repair information 455 ...
Страница 461: ...3 Remove the ADF separation guide B ADF separator roller removal 1 Open the ADF top cover 7463 Repair information 459 ...
Страница 485: ...Flatbed glass cushion removal 1 Open the ADF 2 Remove the flatbed glass cushion 7463 Repair information 483 ...
Страница 493: ...12 Remove the tension belt E 13 Remove the two c clips F 14 Remove the two gears G 7463 Repair information 491 ...
Страница 495: ...8 Remove the three screws C at the left side 9 Remove the three screws D at the right side 7463 Repair information 493 ...
Страница 525: ...4 Remove the two screws C from the rear side of the cover 5 Remove the left cover 7463 Repair information 523 ...
Страница 530: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 528 ...
Страница 532: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 530 ...
Страница 536: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 534 ...
Страница 565: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 563 ...
Страница 567: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 565 ...
Страница 571: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 569 ...
Страница 579: ...2 Remove the two screws C then remove the left cover 7463 Repair information 577 ...
Страница 585: ...6 Ease the media stack flap off the stapler assembly 7463 Repair information 583 ...
Страница 598: ...2 Remove the two screws C then remove the right cover 7463 Repair information 596 ...
Страница 605: ...2 Position the rear door at the angle shown and pull the door off the mailbox 7463 Repair information 603 ...
Страница 617: ...4 Remove the two screws B using a 1 Phillips screwdriver then remove the divert motor 7463 Repair information 615 ...
Страница 627: ...8 Disconnect the two cables D and remove the output bin LED assembly 7463 Repair information 625 ...
Страница 628: ...7463 626 ...
Страница 644: ...7463 642 ...
Страница 654: ...7463 Parts catalog 652 ...
Страница 655: ...Assembly 1 Covers MX71x 7463 Parts catalog 653 ...
Страница 657: ...Assembly 2 Covers MX81x 7463 Parts catalog 655 ...
Страница 660: ...7463 Parts catalog 658 ...
Страница 661: ...Assembly 3 Paper path 7463 Parts catalog 659 ...
Страница 663: ...Assembly 4 Fusers 7463 Parts catalog 661 ...
Страница 665: ...Assembly 5 Electronics 7463 Parts catalog 663 ...
Страница 668: ...7463 Parts catalog 666 ...
Страница 669: ...Assembly 6 Drive motors 7463 Parts catalog 667 ...
Страница 671: ...Assembly 7 Frame 7463 Parts catalog 669 ...
Страница 673: ...Assembly 8 Control panel MX71x 7463 Parts catalog 671 ...
Страница 676: ...7463 Parts catalog 674 ...
Страница 677: ...Assembly 9 Control panel 10 inch display MX81x 7463 Parts catalog 675 ...
Страница 679: ...Assembly 10 Paper tray 7463 Parts catalog 677 ...
Страница 681: ...Assembly 11 ADF assembly 7463 Parts catalog 679 ...
Страница 683: ...Assembly 12 ADF covers 7463 Parts catalog 681 ...
Страница 686: ...7463 Parts catalog 684 ...
Страница 687: ...Assembly 13 ADF mechanical 7463 Parts catalog 685 ...
Страница 689: ...Assembly 14 ADF electronics 7463 Parts catalog 687 ...
Страница 692: ...7463 Parts catalog 690 ...
Страница 693: ...Assembly 15 Flatbed scanner MX710 and MX711 7463 Parts catalog 691 ...
Страница 696: ...7463 Parts catalog 694 ...
Страница 697: ...Assembly 16 Flatbed scanner MX810 MX811 and MX812 7463 Parts catalog 695 ...
Страница 699: ...Assembly 17 Input options MX710 and MX711 7463 Parts catalog 697 ...
Страница 701: ...Assembly 18 Input options MX810 MX811 and MX812 7463 Parts catalog 699 ...
Страница 703: ...Assembly 19 250 sheet tray option MX710 and MX711 7463 Parts catalog 701 ...
Страница 705: ...Assembly 20 550 sheet tray option MX710 and MX711 7463 Parts catalog 703 ...
Страница 707: ...Assembly 21 550 sheet tray option MX810 MX811 MX812 7463 Parts catalog 705 ...
Страница 709: ...Assembly 22 High capacity input tray option 1 MX710 and MX711 7463 Parts catalog 707 ...
Страница 711: ...Assembly 23 High capacity input tray option 2 MX710 and MX711 7463 Parts catalog 709 ...
Страница 713: ...Assembly 24 High capacity input tray option 3 MX810 MX811 MX812 7463 Parts catalog 711 ...
Страница 715: ...Assembly 25 High capacity input tray option 4 MX810 MX811 MX812 7463 Parts catalog 713 ...
Страница 717: ...Assembly 26 Output options MX810 MX811 and MX812 7463 Parts catalog 715 ...
Страница 719: ...Assembly 27 Staple finisher option 1 7463 Parts catalog 717 ...
Страница 721: ...Assembly 28 Staple finisher option 2 7463 Parts catalog 719 ...
Страница 723: ...Assembly 29 Mailbox option 1 7463 Parts catalog 721 ...
Страница 725: ...Assembly 30 Mailbox option 2 7463 Parts catalog 723 ...
Страница 727: ...Assembly 31 Offset stacker option 1 7463 Parts catalog 725 ...
Страница 729: ...Assembly 32 Offset stacker option 2 7463 Parts catalog 727 ...
Страница 734: ...7463 732 ...
Страница 740: ...7463 738 ...
Страница 744: ...Models MX81x and MX71x paper path rollers and sensors 7463 Appendix C Theory of operation 742 ...
Страница 754: ...Sensors 7463 Appendix C Theory of operation 752 ...
Страница 763: ...ADF components ADF electronic components 7463 Appendix C Theory of operation 761 ...
Страница 772: ...7463 770 ...