Troubleshooting
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Troubleshooting
Use this section to solve problems you may have while setting up your print server.
Indicator light status
Note: To locate the Power and USB indicator lights, see
Understanding the print server
indicator lights
.
The Setup Utility CD does not auto launch
1
Close all open software programs.
2
Reinsert the Setup Utility CD. If the setup utility screen appears, continue your setup
instructions.
Indicator light pattern
State
Result
Power indicator
Off
The Print Server does not have power. Make sure that the power
cord is attached correctly and is plugged into an outlet with power.
USB status
Off
The USB cable connecting the print server to either the printer or the
computer is not secure. Make sure that the USB cable is connected
correctly on both ends.
On
The USB cable connecting the print server to the printer or computer
is secure and recognized by the USB port.
Blinking
A print job is active.
Wireless status
Off
The print server is searching for a network connection, or no
network connection is available.
On
The print server is connected to the network.
USB status and Wireless
status
Blinking
alternately
The print server has experienced an error. Power the print server off
and back on again. If the problem continues, contact the Customer
Support Center.