Troubleshooting
Network connection problems
Cannot open Embedded Web Server
Action
Yes
No
Step 1
Check if the printer is on.
Is the printer on?
Go to step 2.
Turn on the printer.
Step 2
Make sure that the printer IP address is correct.
View the printer IP address:
•
From the home screen
•
From the TCP/IP section in the Network/Ports menu
•
By printing a network setup page or menu settings page,
and then finding the TCP/IP section
Note:
An IP address appears as four sets of numbers separated
by periods, such as 123.123.123.123.
Is the printer IP address correct?
Go to step 3.
Type the correct
printer IP address in
the address field.
Step 3
Check if you are using a supported browser:
•
Internet Explorer® version 11 or later
•
Microsoft Edge
TM
•
Safari version 6 or later
•
Google Chrome
TM
version 32 or later
•
Mozilla Firefox version 24 or later
Is your browser supported?
Go to step 4.
Install a supported
browser.
Step 4
Check if the network connection is working.
Is the network connection working?
Go to step 5.
Contact your
administrator.
Step 5
Make sure that the cable connections to the printer and print server
are secure. For more information, see the documentation that
came with the printer.
Are the cable connections secure?
Go to step 6.
Secure the cable
connections.
Troubleshooting
146
Содержание M5255
Страница 17: ...Power button light Printer status Blinking amber The printer is in Hibernate mode Using the control panel 17 ...
Страница 107: ...2 Remove the toner cartridge 3 Remove the used imaging unit Maintaining the printer 107 ...
Страница 118: ...2 Remove the used pick roller 3 Unpack the new pick roller Maintaining the printer 118 ...
Страница 119: ...4 Install the new pick roller 5 Close the multipurpose feeder Maintaining the printer 119 ...
Страница 141: ...2 Remove the staple cartridge holder 3 Remove the loose staples Clearing jams 141 ...
Страница 145: ...5 Insert the staple cartridge holder until it clicks into place 6 Close the door Clearing jams 145 ...