Safe Mode engine features
Engine behavior
Control panel behavior
Ignore standard bin full sensor
Standard bin full messages are not
reported.
Standard bin full messages will not
occur.
Print at narrow media operating point Pages are printed slower.
N/A
Ignore all input options
Reports that only Tray 1 is installed.
Only Tray 1 and the MPF are selectable.
Ignore all output options
Does not any report installed finishing
options.
No finishing options are selectable.
Ignore rear door sensor
Rear door open messages are not
reported.
Rear door open messages do not occur.
Reduce print speed
Pages are printed slower.
N/A
Reduce time to first print
Slower time to first print.
N/A
Fixing print quality issues
•
“Initial print quality check” on page 55
•
“Gray background on prints” on page 56
•
“Printer is printing blank pages” on page 57
•
“Printer is printing solid black pages” on page 58
•
“Repeating defects” on page 58
•
“Shadow images appear on prints” on page 59
•
“Skewed print” on page 59
•
“Streaked horizontal lines appear on prints” on page 61
•
“Streaked vertical lines appear on prints” on page 62
•
“Toner rubs off” on page 63
The symptoms described in this chapter might require replacement of one or more CRUs (Customer Replaceable Units)
designated as supplies or maintenance items, which are the responsibility of the customer. With the customer's
permission, you might need to install a developer (toner) cartridge.
Initial print quality check
Before troubleshooting specific print problems, complete the following initial print quality check:
•
The printer must be in a location that follows the recommended operating environment specifications. See
“Environment” on page 882
.
•
Check the life status of all supplies. Any supply that is low should be replaced.
•
Load 20
‑
lb plain letter or A4 paper. Make sure the paper guides are properly set and locked. From the control
panel, set the paper size and type to match the paper loaded in the tray.
•
Print a menu settings page. Be sure to keep the original menu settings page to restore the customer’s custom
settings if needed.
4063
Diagnostic information
55
Содержание M5170
Страница 30: ...4063 30 ...
Страница 40: ...4063 40 ...
Страница 354: ...4063 354 ...
Страница 401: ...8 Remove the e clip securing the MPF pick roller to the machine 9 Remove the flange 4063 Repair information 401 ...
Страница 415: ...3 Remove the toner supply 4 Remove the imaging unit 4063 Repair information 415 ...
Страница 418: ...6 Detach the cover 7 Disconnect the display ribbon cable from the control panel board 4063 Repair information 418 ...
Страница 420: ...5 Remove the five screws A securing the cover to the control panel 6 Detach the cover 4063 Repair information 420 ...
Страница 426: ...9 Remove the screw D securing the plastic cap to the machine 10 Remove the plastic cap 4063 Repair information 426 ...
Страница 438: ...5 Remove the six screws A securing the cover to the control panel 6 Detach the cover 4063 Repair information 438 ...
Страница 441: ...5 Remove the five screws A securing the cover to the control panel 6 Detach the cover 4063 Repair information 441 ...
Страница 506: ...6 Remove the five screws A securing the right cover to the machine 7 Remove the right cover 4063 Repair information 506 ...
Страница 538: ...4 Remove the two screws C from the rear side of the cover 5 Remove the left cover 4063 Repair information 538 ...
Страница 543: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 4063 Repair information 543 ...
Страница 545: ...4 Remove the other four screws C from the front side of the frame 4063 Repair information 545 ...
Страница 549: ...5 Release the latches A holding the sensor to the media feeder 4063 Repair information 549 ...
Страница 556: ...2 Position the door at an angle approximately 90 degrees from the expander then remove 4063 Repair information 556 ...
Страница 559: ...2 Remove the two screws B then remove the right cover 4063 Repair information 559 ...
Страница 561: ...2 Remove the two screws B then remove the left cover 4063 Repair information 561 ...
Страница 590: ...2 Remove the two screws B then remove the left cover 4063 Repair information 590 ...
Страница 592: ...3 Remove the three screws A then remove the controller PCBA 4063 Repair information 592 ...
Страница 616: ...6 Remove the 10 screws A and then remove the inner left frame 4063 Repair information 616 ...
Страница 619: ...7 Remove the two screws from the rear A A 8 Release the latches B securing the sensor B 4063 Repair information 619 ...
Страница 625: ...2 Remove the two screws C then remove the right cover 4063 Repair information 625 ...
Страница 631: ...2 Remove the two screws C then remove the left cover 4063 Repair information 631 ...
Страница 636: ...4 Remove the two screws B from the right side of the option 5 Remove the stapler top cover 4063 Repair information 636 ...
Страница 648: ...4 Move the right tamper arm to clear the home position flag A off the path of the sensor A 4063 Repair information 648 ...
Страница 650: ...4 Move the left tamper arm to clear the home position flag A off the path of the sensor A 4063 Repair information 650 ...
Страница 659: ...4 Release the latches A securing the LED A 5 Disconnect the cable B and remove the LED B 4063 Repair information 659 ...
Страница 690: ...2 Position the rear door at the angle shown and pull the door off the mailbox 4063 Repair information 690 ...
Страница 699: ...3 Remove the two screws A and then remove the shield 4063 Repair information 699 ...
Страница 701: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 701 ...
Страница 705: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 705 ...
Страница 709: ...3 Rotate the cam to clear the obstacle blocking the sensor 4 Disconnect the sensor cable A 4063 Repair information 709 ...
Страница 713: ...4 Remove the two screws B using a 1 Phillips screwdriver then remove the motor 4063 Repair information 713 ...
Страница 724: ...3 Remove the two screws A and then remove the shield 4063 Repair information 724 ...
Страница 730: ...3 Remove the two screws A and then remove the shield 4063 Repair information 730 ...
Страница 732: ...5 Move away the left inner frame to access the parts underneath 4063 Repair information 732 ...
Страница 734: ...3 Remove the two screws A and then remove the shield 4063 Repair information 734 ...
Страница 764: ...4 Move the right tamper arm to clear the home position flag A off the path of the sensor A 4063 Repair information 764 ...
Страница 766: ...4 Move the left tamper arm to clear the home position flag A off the path of the sensor A 4063 Repair information 766 ...
Страница 773: ...4 Release the latches A securing the LED A 5 Disconnect the cable B and remove the LED B 4063 Repair information 773 ...
Страница 778: ...4063 778 ...
Страница 790: ...4063 790 ...
Страница 799: ...4063 799 ...
Страница 802: ...4063 Parts catalog 802 ...
Страница 803: ...Assembly 1 Covers 4063 Parts catalog 803 ...
Страница 806: ...4063 Parts catalog 806 ...
Страница 807: ...Assembly 2 Paper path 4063 Parts catalog 807 ...
Страница 809: ...Assembly 3 Fusers 4063 Parts catalog 809 ...
Страница 811: ...Assembly 4 Electronics 4063 Parts catalog 811 ...
Страница 814: ...4063 Parts catalog 814 ...
Страница 815: ...Assembly 5 Drive motors 11 12 4063 Parts catalog 815 ...
Страница 817: ...Assembly 6 Duplex 4063 Parts catalog 817 ...
Страница 819: ...Assembly 7 Frame 16 16 17 4063 Parts catalog 819 ...
Страница 821: ...Assembly 8 Control panel 9 10 17 6 7 7 8 5 11 12 13 14 14 15 15 16 4063 Parts catalog 821 ...
Страница 824: ...4063 Parts catalog 824 ...
Страница 827: ...Assembly 10 Input options 1 2 3 4063 Parts catalog 827 ...
Страница 829: ...Assembly 11 250 sheet tray option 4063 Parts catalog 829 ...
Страница 831: ...Assembly 12 550 sheet tray option 4063 Parts catalog 831 ...
Страница 833: ...Assembly 13 High capacity input tray option 1 1 2 4063 Parts catalog 833 ...
Страница 835: ...Assembly 14 High capacity input tray option 2 3 5 4 6 7 9 13 8 11 12 10 1 2 4063 Parts catalog 835 ...
Страница 837: ...Assembly 15 Output options 4063 Parts catalog 837 ...
Страница 839: ...Assembly 16 Output expander option 1 4063 Parts catalog 839 ...
Страница 841: ...Assembly 17 Output expander option 2 4063 Parts catalog 841 ...
Страница 843: ...Assembly 18 Output expander option 3 4063 Parts catalog 843 ...
Страница 845: ...Assembly 19 Output expander option 4 4063 Parts catalog 845 ...
Страница 847: ...Assembly 20 High capacity output expander option 1 4063 Parts catalog 847 ...
Страница 849: ...Assembly 21 High capacity output expander option 2 4063 Parts catalog 849 ...
Страница 851: ...Assembly 22 High capacity output expander option 3 4063 Parts catalog 851 ...
Страница 853: ...Assembly 23 High capacity output expander option 4 4063 Parts catalog 853 ...
Страница 855: ...Assembly 24 Staple finisher option 1 4063 Parts catalog 855 ...
Страница 857: ...Assembly 25 Staple finisher option 2 4063 Parts catalog 857 ...
Страница 859: ...Assembly 26 Staple finisher option 3 4063 Parts catalog 859 ...
Страница 861: ...Assembly 27 Staple finisher option 4 4063 Parts catalog 861 ...
Страница 863: ...Assembly 28 Mailbox option 1 4063 Parts catalog 863 ...
Страница 865: ...Assembly 29 Mailbox option 2 4063 Parts catalog 865 ...
Страница 867: ...Assembly 30 Mailbox option 3 4063 Parts catalog 867 ...
Страница 869: ...Assembly 31 Staple hole punch finisher option 1 4063 Parts catalog 869 ...
Страница 871: ...Assembly 32 Staple hole punch finisher option 2 4063 Parts catalog 871 ...
Страница 873: ...Assembly 33 Staple hole punch finisher option 3 4063 Parts catalog 873 ...
Страница 875: ...Assembly 34 Staple hole punch finisher option 4 4063 Parts catalog 875 ...
Страница 878: ...4063 Parts catalog 878 ...
Страница 888: ...Models MS81x and MS71x paper path rollers and sensors 4063 Appendix C Theory of operation 888 ...
Страница 922: ...4063 Index 922 ...
Страница 936: ...4063 Part number index 936 ...