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2-26

Service Manual

Infoprint 1332/1352/1372

37 Insufficient Memory

Held Jobs may be lost

This message displays when the printer memory used
to restore the Print and Hold jobs from the disk and
found that some or all of the jobs could not be restored.
The printer ran out of memory while attempting to
restore the jobs.

• Press Go to clear the message. Some of the Print

and Hold jobs on the disk will not be restored. They
remain on the disk, but cannot be accessed.

• Press Menu until Busy/Waiting appears. The

following functions may be available:

- Cancel Job
- Reset Printer
- Reset Active Bin

38 Memory Full

This message displays when the printer is processing
an incoming job and there is insufficient memory
available to continue processing the job. The following
actions may be taken:

• Press Go to clear the message. Perform the

defragment operation:

- Perform the defragment operation
- Delete fonts, macros, and other data in RAM
- Install additional memory

• Press Menu to display Busy/Waiting. The following

functions may be available:

- Cancel Job
- Reset Printer
- Reset Active Bin

39 Complex Page

This message displays when the page is too complex
to print. The following actions may be taken:

• Press Go to clear the message and continue the

job. Some data loss may occur. Simplify the print
job and reprint, if necessary.

• Press Menu until Busy/Waiting appears. The

following selections are possible:

- Cancel Job
- Reset Printer
- Reset Active Bin

50 PPDS Font Error

This message displays when the PPDS interpreter has
encountered a font error.
Note: This error may only occur when the printer is
formatting PPDS print data.
The following actions may be taken:

• Press Go to clear the message and continue

processing the job.

• Press Menu until Busy/Waiting appears. The

following are available:

- Cancel Job
- Reset Printer
- Reset Active Bin

51 Defective Flash

This message displays when the printer detects a
defective flash. This error may occur at power on, or
during flash format and write operations. Press Go to
clear the message. The flash is marked as bad and
normal operation continues. Flash operations are not
allowed until the problem is resolved.

52 Flash Full

This message displays when there is not enough free
space in the flash memory to hold the resources that
have been requested to be written to flash.

User attendance messages (continued)

Primary message

Secondary message

Explanation

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Содержание Infoprint 1332

Страница 1: ...Circle Road Lexington Kentucky 40550 U S A or e mail at ServiceInfoAndTraining Lexmark com Lexmark may use or distribute any of the information you supply in any way it believes appropriate without i...

Страница 2: ...Acoustics 1 7 Environment 1 7 Media specifications 1 8 Print area 1 12 Media guidelines 1 12 Paper 1 12 Envelopes 1 13 Transparencies 1 13 Labels 1 13 Tools required 1 14 Acronyms 1 15 Diagnostic inf...

Страница 3: ...solenoid service check 2 55 High capacity feeder input tray service check 2 56 High capacity output stacker service check 2 62 Input sensor service check 2 64 Input tray s service check 2 64 Internal...

Страница 4: ...the error log 3 8 Hardware tests 3 8 LCD Test 3 8 Button Test 3 8 SDRAM Memory Test 3 9 ROM Memory Test 3 9 Parallel Wrap Test 3 9 Input tray tests 3 10 Input Tray Feed Test 3 10 Input Tray Sensor Tes...

Страница 5: ...aper Jam Check Envelope Feeder 3 25 Error Message 27x Paper Jam Check Bin x 3 25 Error Message 28x Paper Jam x StapleSmart finisher 3 25 Error Message 282 Check Stapler 3 26 Error Message 283 Check St...

Страница 6: ...r panel bezel removal 4 49 Operator panel cable removal 4 50 Optional 250 or 500 sheet paper tray assembly removal 4 51 Paper tray autocompensator assembly removal 4 51 Paper tray frame assembly remov...

Страница 7: ...ly 13 Hot roll fuser 7 24 Assembly 14 Transfer charging 7 26 Assembly 15 Electronics power supplies 7 28 Assembly 16 Electronics card assemblies 7 30 Assembly 17 Electronics shields 7 32 Assembly 18 C...

Страница 8: ...ix Service Manual Infoprint 1332 1352 1372...

Страница 9: ...erf llt Laserprodukte der Klasse I gelten als unsch dlich Im Inneren des Druckers befindet sich ein Laser der Klasse IIIb 3b bei dem es sich um einen Galliumarsenlaser mit 5 Milliwatt handelt der Well...

Страница 10: ...oductos l ser de Clase I 1 Los productos l ser de Clase I no se consideran peligrosos La impresora contiene en su interior un l ser de Clase IIIb 3b de arseniuro de galio de funcionamiento nominal a 5...

Страница 11: ...3b laser der nominelt er en 5 milliwatt galliumarsenid laser som arbejder p b lgel ngdeomr det 770 795 nanometer Lasersystemet og printeren er udformet s ledes at mennesker aldrig uds ttes for en lase...

Страница 12: ...trakte som farlige Skriveren inneholder internt en klasse IIIb 3b laser som best r av en gallium arsenlaserenhet som avgir str ling i b lgelengdeomr det 770 795 nanometer Lasersystemet og skriveren er...

Страница 13: ...Laser notices xiv Infoprint 1332 1352 1372 Japanese Laser Notice...

Страница 14: ...xv Service Manual Infoprint 1332 1352 1372 Korean Laser Notice...

Страница 15: ...e s curit La s curit de ce produit repose sur des tests et des agr ations portant sur sa conception d origine et sur des composants particuliers Le fabricant n assume aucune responsabilit concernant l...

Страница 16: ...questo prodotto sono indirizzate soltanto al personale di assistenza autorizzato Durante lo smontaggio e la manutenzione di questo prodotto il rischio di subire scosse elettriche e danni alla persona...

Страница 17: ...informaci n sobre el mantenimiento de este producto est dirigida exclusivamente al personal cualificado de mantenimiento Existe mayor riesgo de descarga el ctrica y de da os personales durante el desm...

Страница 18: ...ducte est orientada exclusivament a professionals i no est destinada a ning que no ho sigui El risc de xoc el ctric i de danys personals pot augmentar durant el proc s de desmuntatge i de servei d aqu...

Страница 19: ...formation provides instructions for making printer adjustments and removing and installing FRUs 5 Connector locations uses illustrations to identify the connector locations and test points on the prin...

Страница 20: ...xxi Infoprint 1332 1352 1372...

Страница 21: ...ssages user error messages service checks and diagnostic aids to determine the printer problem and repair the failure After you complete the repair perform tests as needed to verify the repair IBM Mod...

Страница 22: ...rkNet Print Servers Decryption card Media handling operations 250 and 500 sheet paper trays of A4 letter A5 B5 Executive folio statement and legal size 250 sheet universally adjustable tray 250 and 50...

Страница 23: ...ghput based on resolution and media size IBM Infoprint 1332 IBM Infoprint 1352 IBM Infoprint 1372 300 600 1200 image quality 1200 dpi 300 600 1200 image quality 1200 dpi 300 600 1200 image quality 120...

Страница 24: ...nfoprint 1372 Time from standby mode 8 5 sec 10 sec Time from Power Saver mode 42 sec 42 sec All first copy times are measured for 600 dpi simplex printing on letter size paper The test job consists o...

Страница 25: ...mm 7 lb 3 2 kg 500 Sheet drawer 15 6 in 398 mm 20 5 in 520 mm 5 3 in 134 mm 7 lb 3 2 kg 250 Sheet drawer 15 6 in 398 mm 19 5 in 495 mm 3 5 in 90 mm 6 lb 2 7 kg 5 Bin Mailbox 15 7 in 399 mm 12 2 in 31...

Страница 26: ...right side 12 in 304 8 mm Front 20 in 508 mm Rear 12 in 304 8 mm Top 54 in 1 371 6 mm Allow clearance above the printer front door clearance and for adding options such as additional input drawers ou...

Страница 27: ...ironment packaged Temperature 40 to 43 C 40 to 110 F Relative humidity 5 to 95 Altitude equivalent to 10 300 meters 0 to 34 000 feet Storage environment unpacked Temperature 0 to 40 C 32 to 104 F Rela...

Страница 28: ...ray 2 000 Sheet drawer Duplex Standard output 5 Bin Mailbox Output Expander Finisher to staple hole punch offset stack or with output bin Paper x x x x x x x x Card stock x x x x x Transparencies x x...

Страница 29: ...8 5 in x 11 in 216 mm x 279 mm x x x x x x x x x x x x Legal 8 5 in x 14 in 216 mm x 355 6 mm x x x x x x x x x x x x Executive 7 25 in x 10 5 in 184 mm x 267 mm x x x x x x x x x x x Folio 8 5 in x...

Страница 30: ...ock x x x x x x x x x x x Transparencies x x x x x x x x x x x Vinyl labels 3 x x x x x x x x Paper labels 3 x x x x x x x x x Polyester labels 3 x x x x x x x x x Dual web and integrated labels 3 x x...

Страница 31: ...lb bond Dual web paper 180 g m2 48 lb bond Polyester 220 g m2 59 lb bond Vinyl 3 300 g m2 92 lb liner Integrated forms Pressure sensitive area 2 140 to 175 g m2 Paper base grain long 75 to 135 g m2 2...

Страница 32: ...the printer s user information The chemical process used in preprinting may render some papers unsuitable for use with this printer Integrated forms Pressure sensitive area 2 140 to 175 g m2 Paper bas...

Страница 33: ...inimum weight should not be less than 75 g m2 20 lb The following envelopes should not be used Envelopes with windows holes perforations cutouts or deep embossing Envelopes with metal clasps string ti...

Страница 34: ...screwdrivers various sizes Phillips screwdrivers various sizes 7 0 mm nut driver 5 5 mm wrench Needlenose pliers Diagonal side cutters Spring hook Feeler gauges Analog or digital multimeter Parallel w...

Страница 35: ...l Tray Card LASER Light Amplification by Stimulated Emission of Radiation LCD Liquid Crystal Display LED Light Emitting Diode LVPS Low Voltage Power Supply MPF Multipurpose feeder MROM Masked Read Onl...

Страница 36: ...1 16 Service Manual Infoprint 1332 1352 1372...

Страница 37: ...Service error codes on page 2 2 User status messages provide the user with information on the current status of the printer Ready displays on the first line of the display unless Power Saver is invok...

Страница 38: ...13 and 914 are indications that a Tray 1 paper feed problem has been detected Go to Input tray s service check on page 2 64 911 DC Pick Motor Excessive PWM 912 DC Pick Motor below speed 913 DC Pick Mo...

Страница 39: ...ervice check on page 2 78 932 Printhead Lost Hsync 933 Mirror Motor Locks Lost Hsync 934 Mirror Motor Lost Lock 935 Mirror Motor unable to reach operating speed 936 937 Transport Motor Indicates a pro...

Страница 40: ...he memory in slot 1 now works correctly replace the failing DIMM that was in slot 1 If this does not fix the problem replace the system board If another DIMM is not available replace the memory option...

Страница 41: ...displays The following is an example of how the printer displays a duplex option sub error code Printed error codes Additional information is available by printing the error log See Printing the erro...

Страница 42: ...to help isolate paper jams and paper feed problems in the base printer Sub error code variable values Displayed value of x Printer area Values for tray sources 10 Multipurpose Tray MPT 11 Tray 1 12 Tr...

Страница 43: ...on 84 xx 05 There was media at the input sensor too early There was not enough time between printhead start and the printhead mirror motor to lock Possible causes for this error are Paper might be pre...

Страница 44: ...unning the Input Tray Tests for Tray 5 and see if Tray 5 is feeding paper correctly and all the sensors are working correctly Make sure the paper size setting is correct for the size paper in the tray...

Страница 45: ...n to J14 on the system board Service tip Turn the printer off enter the diagnostic tests menu and select the base sensor test Select output sensor and check the sensor for correct operation 89 xx 03 T...

Страница 46: ...r source when paper was in the source and the only sheet in the paper path 8E xx 07 x1 The second pick failed from a paper source when paper was in the source Other sheets may have started to feed but...

Страница 47: ...ice Fuser Error fuser failed to reach standby temperature EN 42 xx yy 1 EN z1 z2 2 xx Actual fuser temperature yy The temperature that the fuser wants to reach zz 00 The fuser temperature did not chan...

Страница 48: ...r never cleared the input sensor 04 The leading edge of the sheet of paper never arrived at the exit sensor Note This error is the most common due to the long length of the paper path between the inpu...

Страница 49: ...ver the pass thru sensor try the following Enter the diagnostic test menu select Input Tray Sensor Tests select Envelope Feeder Sensor Test Check the envelope pass thru sensor to ensure it is operatin...

Страница 50: ...s the power saver mode and the printer warms up Press Menu to take the printer offline and access the Ready Menu Group or Press Go to take the printer out of power saver and initiate a printer warm up...

Страница 51: ...erpreter if the printer is not configured for fax Press Go to print the contents of the printer buffer staple the accumulated sheets or terminate the collation set Note Go does not terminate the curre...

Страница 52: ...sing If multiple trays are missing they are prioritized in this order Tray 1 2 then Tray 5 Tray x Missing status clears whenever Tray x is reinserted If the Tray 1 Missing message does not clear when...

Страница 53: ...rectory is selected from the menu Press Stop to take the printer out of Ready status Not Ready displays No additional data is processed but the printer processes all paper currently in the paper path...

Страница 54: ...ge displays Note If information is written to flash memory and to disk at the same time the Program Flash message displays The printer menus have been disabled This occurs when Menu is pressed while t...

Страница 55: ...ay Change input source custom string This message displays when the user should change the media installed in one of the input options input source Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 MPF Feeder Envelo...

Страница 56: ...ttached to the printer but a communications problem may prevent the printer from detecting the option For example there may be a poor connection or a hardware failure The following actions may be take...

Страница 57: ...POST After the finisher side door has been closed Before the first page of a job requesting hole punch The message displays once per job The following actions can be taken Install the hole punch box...

Страница 58: ...ion Press Menu until Busy Waiting displays Select one of the following Cancel Job Reset Printer Reset Active Bin If the message cannot be cleared go to Input tray s service check on page 2 64 Install...

Страница 59: ...that the staple cartridge is low The printer does not detect the staple cartridge is present The following actions may be taken Install a new staple cartridge to clear this message and select Start o...

Страница 60: ...hardware failure The following actions may be taken If the option was temporarily removed or not connected properly reattach or reconnect it Press Go to execute a configuration change which notifies t...

Страница 61: ...go to Smart contact assembly service check on page 2 85 34 Short Paper The printer determines the paper length is too short to print the formatted data This occurs when the printer does not know the...

Страница 62: ...This message displays when the page is too complex to print The following actions may be taken Press Go to clear the message and continue the job Some data loss may occur Simplify the print job and r...

Страница 63: ...x Disabled This error displays when data is sent to the printer across an optional parallel port but the port has been disabled Once this message displays reporting of further errors is suppressed unt...

Страница 64: ...store jobs from the disk because the configuration of the printer has changed This message alternates with the secondary message Held jobs may not be restored Some configuration changes that may cause...

Страница 65: ...written to the disk This message displays for both resource and PostScript Disk operators when the disk is full 63 Unformatted Disk This error code displays when the printer detects an unformatted di...

Страница 66: ...sher Primary A piece of media did not arrive at the duplex input sensor but did leave the printer exit sensor Secondary When this message is displayed do not remove accumulated sheets during the jam c...

Страница 67: ...he job printed after the jam will not be stapled 238 Duplex Paper Jam Leave Job in Finisher Primary A piece of media is over one of the duplex sensors during a reset Secondary When this message is dis...

Страница 68: ...Primary A staple jam has been detected during normal stapler operation Secondary The printer flashes the secondary message to indicate that all accumulated sheets should be removed during the jam cle...

Страница 69: ...ack on If the error occurs again the user is advised to turn the printer off remove the option and call for service User status message Explanation Check Env Feeder Connection Check envelope feeder co...

Страница 70: ...e 6 Performing Self TeVW appears on the display The high capacity option elevator tray moves to the uppermost position if installed The duplex option is checked if installed 7 XV appears on the displa...

Страница 71: ...Print quality black page Go to Print quality all black page on page 2 79 Print quality blank page Go to Print quality blank page on page 2 79 Print quality light print Go to Print quality light print...

Страница 72: ...ms at Paper Removal Tray Go to Duplex option service check on page 2 47 Paper skews in the Duplex Option Go to Duplex option service check on page 2 47 Paper fails to pass from lower option through th...

Страница 73: ...displayed Unable to clear or reset message POST incomplete Go to StapleSmart finisher service check on page 2 86 Paper feeds into finisher option output tray Paper is not stapled and paper does not a...

Страница 74: ...y problems Go to Print quality test pages on page 3 20 and print a test page to help diagnose problems before changing any settings or working on the printer Use the resident diagnostics test provided...

Страница 75: ...t cable of the lower autoconnect Check the voltages on each of the autoconnects If the toroid was moved make sure to move it back to its original position on the cable If the voltages are correct repl...

Страница 76: ...for correct installation to the sensor and control board If correct replace the bin x sensor If this does not fix the problem replace the control board FRU Action 1 Bin x sensor Bin x sensor control b...

Страница 77: ...to the board could result If any of the voltages are incorrect replace the control board If correct replace the mechanical linkage DC motor assembly FRU Action 1 Printer POR Turn the printer off and o...

Страница 78: ...ine and replace the interconnect board assembly Turn the printer on If a 950 error still displays replace the system board assembly FRU Action 1 System board Note Make sure you have the correct system...

Страница 79: ...arge roll for correct installation toner buildup marks cuts or other signs of contamination or damage Replace as necessary 2 Left side charge roll link Check the left side charge roll link assembly fo...

Страница 80: ...as necessary Disconnect the cover closed switch cable from J3 at the system board and measure the voltage at J3 3 It measures approximately 5 V dc If the voltage is incorrect replace the system board...

Страница 81: ...caution if the printer must receive power in order to perform the task Remove any input and output paper handling options from the printer FRU Action 1 Line voltage Check the AC line voltage If the li...

Страница 82: ...the 5 V test point on the interconnect board The voltage should measure 5 V dc If correct go to step 11 If incorrect go to step 8 8 Communications card Turn the printer off and remove the communicatio...

Страница 83: ...connected to the system board Turn the printer off and disconnect each cable connected to the system board and each option installed on the system board until the problem is located Warning When remov...

Страница 84: ...s prior to the duplex input sensor and in the base machine repair as necessary If the jam occurs in the duplex option prior to the duplex input sensor go to step 2 2 Duplex input sensor If the paper d...

Страница 85: ...incorrect check the interconnect board If correct reinstall the envelope feeder and continue with step 3 3 Autoconnect on the envelope feeder Check for damage to the connector or contacts If you find...

Страница 86: ...on the system board The voltage measures approximately 5 V dc If incorrect replace the envelope system board If correct replace the input sensor assembly FRU Action 1 DC feed motor assembly Check the...

Страница 87: ...lope edge guide Check the envelope edge guide to make sure it is not warped or set too close to the envelopes in the hopper Replace the edge guide if it is damaged or does not operate properly FRU Act...

Страница 88: ...p is installed and the 925 error remains the fuser may have reached standby temperature too quickly Check that the line voltage is not exceeding the maximum rating for the printer 2 Fuser lamp fuser t...

Страница 89: ...e from the fuser control board at J6 Resistance HOT J2 1 J2 2 10K ohms COLD approximately 450K ohms If the resistance is incorrect replace the fuser top cover assembly If the resistance is correct che...

Страница 90: ...ms COLD approximately 450K ohms If the resistance is incorrect replace the fuser top cover assembly If the resistance is correct check each pin of J6 to ground If there is continuity replace the fuser...

Страница 91: ...esistance of the solenoid between J4 1 and J4 2 on the fuser control board The resistance measures between 5 ohms and 10 ohms If incorrect replace the fuser assembly If correct go to step 2 2 System b...

Страница 92: ...C jumper cord If defective replace the cord If not defective check the AC input and output receptacles and wiring harness in the HCIT Repair or replace the receptacles or AC wiring harness as required...

Страница 93: ...e If the cable is damaged replace as necessary If no problem is found with the cable replace the high capacity feeder option control board FRU Action 1 Pass thru sensor and flag assembly The tray x op...

Страница 94: ...option system board FRU Action 1 Lower limit switch Lower limit switch cable Check continuity of the lower limit switch If incorrect replace the switch If correct check the switch cable If incorrect...

Страница 95: ...s 1 brown and pin 2 Yellow The resistance measures between approximately 7 5 and 10 5 ohms If incorrect replace the motor assembly If correct replace the high capacity feeder option system board FRU A...

Страница 96: ...ages measure approximately 5 V dc If incorrect disconnect J4 from the board and measure the voltages again If incorrect replace the high capacity feeder option control board 2 Elevator top optical sen...

Страница 97: ...cable If incorrect replace the cable If correct check the switch for a bent or deformed actuator lever or defective switch If incorrect replace the switch FRU Action 1 DC motor assembly Make sure all...

Страница 98: ...he unrecognized option Continue with this service check or go to the service check for the failing output option FRU Action 1 Front Cover Assembly Check the front cover assembly to make sure the ESD b...

Страница 99: ...he problem replace the lower control board 2 High capacity output stacker drive belt s Drive pulleys Belt idlers Belt tension springs Check to ensure the output stacker drive belt or the failing assem...

Страница 100: ...Input sensor cable Check the continuity of the input sensor cable section of the front wiring harness If incorrect replace the harness If correct replace the input sensor assembly FRU Action 1 Tray x...

Страница 101: ...Sensor Test and check the sensor for proper operation If incorrect check the following Paper low sensor flag for smooth and correct operation Paper low sensor for correct installation on the autocompe...

Страница 102: ...Ground 2 3 PSIZE1 SW0 X X X 3 4 PSIZE3 SW2 X X X 4 FRU Action 1 Tray 1 Check Tray 1 for damaged or broken autosize fingers Check for anything that would prevent the autosize fingers from activating t...

Страница 103: ...he paper size and corresponding paper switch from table below If the voltage on J34 does not change go to step 4 If the voltage changes recheck the printer If Tray 1Missing is still displayed replace...

Страница 104: ...noise is in the main drive toner cartridge fuser or main drive gearbox Look for any loose or worn parts in the developer drive assembly main drive gearbox or fuser Repair as necessary 2 Main drive mo...

Страница 105: ...n 2 Main fan to system board cable Check the continuity of the cable If incorrect replace the cable 3 Error code 927 fan runs Check the voltage at J7 1 on the system board The voltage measures 5 V dc...

Страница 106: ...replace the system board If incorrect replace the cable If correct replace the operator panel assembly FRU Action 1 Operator panel cable Check for proper installation of the cable at the system board...

Страница 107: ...isk and the fixed disk board are correctly installed Run the Quick Disk Test on page 3 2 from the Device Test on the Diagnostics menu when a problem is suspected either with the hard disk system board...

Страница 108: ...ut the covers installed Make sure the option is correctly installed before attempting to service the unit No jumpers should be installed at connector J6 on the output expander board Problems with exce...

Страница 109: ...t check the autoconnects of the options not recognized and the interconnect board and cable connections 2 Output expander assembly mechanical linkage Check the autoconnects for damage especially the c...

Страница 110: ...sure the pass thru sensor cable is correctly connected to J3 on the control board Disconnect the pass thru sensor cable from J3 on the control board and check the voltage at J3 3 The voltage measures...

Страница 111: ...the DC motor mechanical linkage assembly FRU Action 1 Dual output bin x sensor assembly Output expander control board Check for correct installation of the sensor cable at J5 on the output expander c...

Страница 112: ...rly contact the paper Also the autocompensator motor may be failing If this problems continues replace the autocompensator assembly FRU Action 1 Alignment assembly Check to ensure the alignment assemb...

Страница 113: ...page 3 9 Note The Parallel Wrap Test is designed to check the parallel port hardware by using a wrap plug P N 1319128 and invoking the Parallel Diagnostic Test This test helps isolate the printer fro...

Страница 114: ...to 300 dpi print quality problems should be checked at different resolution settings Print Darkness Set to NORMAL Toner Saver Set to OFF PQET Set to OFF Fuser Temperature Set to NORMAL Test the print...

Страница 115: ...e cable assembly If correct replace the system board FRU Action 1 Print cartridge Check the print cartridge for damage especially the PC drum contact on the cartridge 2 High voltage contact Check the...

Страница 116: ...t cartridge for loose or foreign material that might be on the photoconductor Check the transfer roll and charge roll for any pieces of material that are stuck to the rolls FRU Action 1 Lines spaced 3...

Страница 117: ...m the task 8 Lines spaced 51 02 mm 2 009 inch apart Replace the transfer roll 9 Lines spaced 52 23 mm 2 056 inch apart Replace the redrive assembly 10 Lines spaced 76 53 mm 3 013 inch apart Replace th...

Страница 118: ...he ends of the shaft or replace the transfer roll assembly 3 High voltage contacts Check the high voltage contacts on the right side frame to ensure they are clean and not bent deformed or pitted If i...

Страница 119: ...ck to see if enough force is being applied to the charge roll by applying a slight downward pressure with your finger to the charge roll link arm that the spring is attached to while you run a print t...

Страница 120: ...r arm assembly Check the connection of the transfer roll assembly cable to the transformer on the HVPS board Check the continuity of the cable from the bearing to the spade terminal on the cable If in...

Страница 121: ...en the smart chip on the cartridge and the smart contact assembly Service tip An intermittent 32 Unsupported Cartridge User Error message can be caused by poor contact between the smart cartridge cont...

Страница 122: ...the autoconnects of the options not recognized and the interconnect board and cable connectors 2 Stapler motor drive assembly stapler card assembly Check the autoconnects for signs of damage especiall...

Страница 123: ...orrectly actuates the stapler side access door switch 2 Side cover door switch Stapler card assembly Check the continuity of the stapler access door switch If incorrect replace the stapler access door...

Страница 124: ...inuity between J2 pins 1 2 5 and 6 on the cable and the motor case If you get continuity replace the motor drive assembly If you do not measure continuity continue with this step Reconnect J2 and chec...

Страница 125: ...e voltages are correct replace the mechanical drive assembly If the voltages are incorrect replace the stapler card assembly FRU Action 1 Swing arm spring Make sure the swing arm spring is connected a...

Страница 126: ...ter off and remove the right side cover Use care when removing the cover as the right side door switch and cable assembly are easily damaged Do not allow the right side cover to hang by the switch and...

Страница 127: ...in the cartridge Replace the staple cartridge holder if damaged If staples are jammed in the cartridge replace the old strip of staples with a new strip and try the finisher feed test from the diagno...

Страница 128: ...re are no broken gears or other mechanical parts If any are found replace the aligner assembly If no problem is found go to step 3 3 Stapler board Check to make sure the cable to J4 Accessory is prope...

Страница 129: ...ched Flag or spring off stapler unit Will also happen when pin 7 of J3 is open FRU Action 1 Developer drive assembly Incorrect operation of the developer drive assembly can cause the printer to displa...

Страница 130: ...make sure it is fastened and locked in the down position If the arm is not locked down make sure the arm is not broken and locks into the EP frame correctly Check the left transfer arm assembly sprin...

Страница 131: ...old the Go and Return buttons 3 Turn the printer on 4 Release the buttons when Performing Self Test displays on the operator panel Available tests The tests display on the operator panel in the order...

Страница 132: ...depending on the disk size To run the Disk Test Clean Test 1 Select Disk Test Clean from the Device Tests menu Files will be lost Go or Stop message displays to warn the user that all contents on the...

Страница 133: ...Download Emulations Error Code 964 Download Emulation CRC Failure Checksum failure detected in the emulation header or emulation file Error Code 965 Download Emulation Outdated Time stamps indicate th...

Страница 134: ...ect offset between the placement of the first scan line on the front and back side of a duplexed sheet If adjustment is necessary the Top Margin Offset must be adjusted first The range of the adjustme...

Страница 135: ...e bytes EE and FF If the test fails remove the drive belt from the duplex DC motor and run the motor test again For the duplex DC motor to pass the test the following results must display AA 00 BB in...

Страница 136: ...ewing the error log The error log provides a history of printer errors It contains the 12 most recent errors that have occurred on the printer The most recent error displays in position 1 and the olde...

Страница 137: ...information for each 9xx or 2xx error Note The 900 error code does not have sub error codes The printed error log can be faxed to your next level of support for verification or diagnosis To print the...

Страница 138: ...y Test ROM Memory Test Parallel Wrap if available Serial Wrap if available Serial 1 Wrap if available Serial 3 Wrap if available LCD Test 1 Select LCD Test from the Diagnostic menu The LCD test contin...

Страница 139: ...ry Test 1 Select ROM Memory Test from the menu P and F represent the same numbers for DRAM The power indicator blinks indicating the test is in process The test runs continuously Each time the test fi...

Страница 140: ...it the test Input Tray Sensor Test This test is used to determine if the input tray sensors are working correctly To run the Input Tray Sensor Test 1 Select the Sensor Test from the Input Tray Test me...

Страница 141: ...s its own internal bin linking regardless of which output bin is selected for the feed test This test is used to verify that media can be fed to a specific output bin No information is printed on the...

Страница 142: ...t bin sensor is working correctly for the Standard Bin or the sensors are working for the output expander high capacity output stacker 5 bin mailbox or StapleSmart finisher if installed To run the Out...

Страница 143: ...rn or Stop to exit the test High Capacity Output Stacker 1 Select Output Bin tests from the menu 2 Select Output Bin Tests Sensor Tests 3 Select Sensor Tests for Output Bin x x number of the output op...

Страница 144: ...er Feed Tests This test is used to verify whether or not media can be fed to a finisher output bin and stapled No information is printed on the test pages as the printhead is not turned on Eight sheet...

Страница 145: ...SP Self priming sensor H Home signal sensor Cover and Door Sensors Cover and Door TC CL SD CL TC Finisher top cover sensor SD Finisher stapler access door Pass and Media Sensors Pass and Media P OP M...

Страница 146: ...n value being changed 2 To select the margin value to be changed press Select until the margin value pair you want to change is blinking The print registration range is 3 To change the margin value pr...

Страница 147: ...ve the new page count in NVRAM 5 Press Return Stop to exit the Diagnostic menu Viewing the permanent page count The permanent page count can only be viewed and cannot be changed To view the permanent...

Страница 148: ...skip a digit Change each digit as required When the last digit is changed press Select to validate the Configuration ID If the ID is invalid then INVALID ID message displays on Line 2 before the ID d...

Страница 149: ...ingle prints the Print Test Page once Continuous continue printing the Print Test Page until Return or Stop is pressed The contents of the Print Test Page varies depending on the media installed in th...

Страница 150: ...s one copy of the Print Quality Test pages If you want more than one copy perform these steps again The following is printed Diagnostic EP Setup Fuser temperature warm up time transfer print contrast...

Страница 151: ...ealistically set and always guarantee there is some force to start the autocompensating phenomena This spring is not to be considered an adjustment for feeding problems unless it is obvious that the p...

Страница 152: ...aper exit sensor is located on the left frame assembly Option microcode The options are Smart Options or options that have a system board The option system board has a microprocessor that controls the...

Страница 153: ...ag in time or not at all Note When the StapleSmart finisher option is installed a secondary message may be displayed which advises whether or not to remove the job from the finisher If a job has accum...

Страница 154: ...t reach the duplex exit sensor 235 Duplex Paper Jam Front A piece of media is over the duplex doublefeed sensor 236 Duplex Paper Jam Front A piece of media did not leave the duplex exit sensor 237 Dup...

Страница 155: ...Jam Check Envelope Feeder An envelope is jammed in the envelope feeder or has not reached the base machine input sensor Error Message 27x Paper Jam Check Bin x Paper is jammed in output bin x x bin 1...

Страница 156: ...e that all accumulated sheets should be removed during the jam clearance procedure Error Message 283 Check Stapler This message indicates that a staple jam has been detected during a stapler priming o...

Страница 157: ...tic electricity in your body to the machine Hold the ESD sensitive part by its edge connector shroud cover do not touch its pins If you are removing a pluggable module use the correct tool Do not plac...

Страница 158: ...r pulley mounting screw being careful to maintain the adjustment 4 Reassemble the Duplex Option To do the duplex motor belt adjustment 1 Do the removal procedure Duplex motor removal on page 4 19 to a...

Страница 159: ...in the printhead frame assembly Leave the screws loose enough to allow the printhead assembly to move from side to side within the slots It is necessary to perform a registration adjustment before lo...

Страница 160: ...Print registration on page 3 16 Do the reference adjustment if you are sure the margins are set correctly 1 Loosen the locknut on the inside rear of the alignment assembly 2 Remove the two screws hol...

Страница 161: ...e within the range specified in Print registration on page 3 16 The reference screw can be adjusted without loosening the locknut Turn the screw a few turns and print a copy of the Quick Test Page as...

Страница 162: ...nter pan attach 1 toner level sensor mounting 1 charge roll bracket mounting 1 main drive gearbox mounting 3 EP module to left and right side frame attach 9 developer drive assembly mounting 2 stacker...

Страница 163: ...unting 1 ground cables to ground center pan front attach 1 cable clip main drive gearbox BTM mounting 2 M3x8 mm Taptite LVPS mounting 2 autocompensator hanger bracket mounting 1 M3x6 mm Taptite Panhea...

Страница 164: ...Forming autocompensator mounting 3 M3 5x10 mm Plastite Thread Forming right side cover mounting 1 right side frame to pan attach 3 left side frame to pan attach 1 right side frame to right side cover...

Страница 165: ...the printer Make sure your fingers are not under the printer when you lift or set the printer down Note Some removal procedures require removing cable ties You must replace cable ties during reassembl...

Страница 166: ...val 1 Remove the redrive cap 2 Remove the redrive assembly 3 Open the upper and lower front covers 4 Remove the print cartridge 5 Remove the right cover mounting screw A and release the cover latch B...

Страница 167: ...4 11 Infoprint 1332 1352 1372 7 Remove the right side cover Note When replacing the right side cover make sure the cover retainers are correctly located in the appropriate slots in the right side fra...

Страница 168: ...4 12 Service Manual Infoprint 1332 1352 1372 Upper front cover removal 1 Raise the upper front cover 2 Remove the upper front cover mounting screws A A 323...

Страница 169: ...ver Note When removing the cover hold the upper and lower latch and spring to prevent them from falling into the printer Note Use caution to avoid scratching or damaging the operator panel lens cover...

Страница 170: ...e the right cover See Right cover removal on page 4 10 3 Remove the paper support 4 Remove the redrive cap 5 Press the fuser wiper cover latch and remove the cover 6 Loosen screw A and remove the two...

Страница 171: ...flag assembly from the mounting bracket See Paper bin full sensor flag assembly removal on page 4 54 9 Unlatch the front right and front cover posts left and remove cover 10 Remove fan grill cover No...

Страница 172: ...ft door 2 Remove the inner shield 3 Remove the gear guard 4 Remove the power takeoff shaft and spring A through the bottom of the printer 5 Place your thumb on the top of the gear and press firmly dow...

Страница 173: ...bottom portion and press or pull into position Note You should hear two distinct snaps If you only hear one the bevel gear is only partially engaged and you should continue to press until the second s...

Страница 174: ...parts See Handling ESD sensitive parts on page 4 1 3 Remove the communications board mounting screw A 4 Remove the communications board shield mounting screw B 5 The communications board is held in p...

Страница 175: ...ly 1 Remove the left cover upper front cover and outer system board shield 2 Disconnect the cover closed switch cable from the system board J3 3 Remove the screw A that attaches the cover closed switc...

Страница 176: ...n reinstalling the assembly Frames removals EP frame assembly 1 Remove the left and right side frames See Left side frame on page 4 20 and Right side frame on page 4 22 2 Remove the EP frame assembly...

Страница 177: ...move the paper alignment assembly See Paper alignment assembly removal on page 4 52 7 Remove the left side frame mounting screws A 8 Place the printer on its back and remove the left side frame mounti...

Страница 178: ...emoval on page 4 42 4 Remove the multipurpose tray assembly 5 Disconnect the autocompensator arm bias spring from the right side frame 6 Remove the toner sensor mounting screw A disconnect the sensor...

Страница 179: ...ssembly See Redrive assembly removal on page 4 57 2 Remove the fuser mounting screws A 3 Disconnect the AC fuser lamp cable C from the fuser lamp connector D 4 Pull the fuser assembly out far enough t...

Страница 180: ...hen you reinstall the fuser be sure to route the fuser lamp cable through the channel F on the right side frame above the LVPS under the clip G and through the notch in the frame H 2 Route the fuser l...

Страница 181: ...r cover removal CAUTION Unplug the printer before you begin 1 Remove the fuser assembly See Fuser assembly removal on page 4 23 2 Note the thermistor cable A routing 3 Clip the cable tie B and disconn...

Страница 182: ...rint 1332 1352 1372 4 Disconnect the AC fuser lamp cable A from the top left side of the fuser cover 5 Remove the two screws C from the right side fuser lamp contact cover 6 Release the latch D and re...

Страница 183: ...2 1352 1372 7 Remove screw A that attaches the fuser lamp contact to the fuser cover 8 Remove the two screws B one on each side of the fuser that attach the fuser upper cover assembly to the fuser fra...

Страница 184: ...assembly Fuser lamp removal 1 Remove the fuser assembly See Fuser assembly removal on page 4 23 2 Disconnect the fuser lamp AC cable from the left side of the top cover assembly 3 Remove the two scre...

Страница 185: ...when removing the lamp from the fuser Grip the lamp by the ceramic end piece and remove it from the fuser assembly Be careful not to touch the glass as skin oils and acids can reduce the life of the...

Страница 186: ...the inner paper deflector See Inner paper deflector assembly removal on page 4 33 4 Lift the left side of the fuser transfer plate A and move the plate to the left to clear the right side from its mo...

Страница 187: ...st receive power in order to perform the task 1 Remove the inner paper deflector See Inner paper deflector assembly removal on page 4 33 2 Remove the right side cover See Right cover removal on page 4...

Страница 188: ...4 32 Service Manual Infoprint 1332 1352 1372 5 Remove the HVPS mounting screws C 6 Slide the HVPS to the left to release the mounting tab from the center pan and remove the HVPS C 235...

Страница 189: ...page 4 63 3 Place the printer on its side 4 Remove the MPT deflector assembly See Inner paper deflector assembly removal on page 4 33 5 Gently pry the inner paper deflector from the left and right mou...

Страница 190: ...ESD precautions while handling ESD sensitive parts See Handling ESD sensitive parts on page 4 1 4 Disconnect all cables from the system board 5 Remove the inner shield mounting screws A 6 Remove the...

Страница 191: ...pensator assembly removal 1 Remove the paper tray 2 Remove the left door 3 Remove the outer shield See Outer shield removal on page 4 52 4 Disconnect the autocompensator motor cable from the system bo...

Страница 192: ...sator assembly A on the bottom of the printer and disconnect the autocompensator arm bias spring B Note When you remove the spring note the larger loop attaches to the side frame 8 Remove the C clip C...

Страница 193: ...372 9 Disconnect the autocompensator sensor cable D from the assembly 10 Remove the autocompensator assembly mounting screw E 11 Remove the integrated tray autocompensator assembly Note When you reins...

Страница 194: ...val 1 Remove the integrated tray and look underneath the printer for the autocompensator arm Pull the arm down 2 Press on the end of the tab and pull the pick roll off the arm Repeat this step for the...

Страница 195: ...d area on the pick roll and align it with the tab on the arm There are two arrows on each pick roll Make sure the bottom arrow faces you as you align the recessed area with the tab 3 Push the pick rol...

Страница 196: ...1 Note Any time the interconnect board assembly is replaced the Configuration ID must be reset in NVRAM on the new interconnect board Go to Setting configuration ID on page 3 18 1 Remove any feature o...

Страница 197: ...ve the interconnect board assembly Internal tray card ITC Paper size sensing board removal 1 Remove the paper size sensing board mounting screw A 2 Disconnect the paper size sensing board cable B from...

Страница 198: ...Remove fuser assembly See Fuser assembly removal on page 4 23 3 Remove the LVPS mounting screws A from the rear of the bottom pan 4 Pull the LVPS assembly far enough out from the right side of the pr...

Страница 199: ...Repair information 4 43 Infoprint 1332 1352 1372 6 Disconnect the interconnect card cable from the LVPS A 7 Remove the LVPS A...

Страница 200: ...int 1332 1352 1372 Main drive assembly removal 1 Remove the inner shield See Inner shield removal on page 4 34 2 Remove the gear guard A 3 Remove the developer drive assembly See Developer drive assem...

Страница 201: ...Disconnect the cable from the main drive motor 10 Remove the main drive assembly Note Be sure the main drive assembly gear shaft aligns with the hub on the left side frame when reinstalling the main d...

Страница 202: ...r removal on page 4 14 2 Remove the inner shield See Inner shield removal on page 4 34 3 Remove the fan grill cover 4 Note the routing of the main fan cable A and disconnect the cable from the system...

Страница 203: ...mounting posts B Pull upward on each tray hinge to remove the tray from the two mounting posts Warning Be careful not to break the hinges 2 Remove the upper paper deflector See Upper paper deflector a...

Страница 204: ...panel assembly removal 1 Remove the upper front cover 2 Remove the operator panel overlay A and set it aside 3 Gently press the operator panel lens tabs to loosen the operator panel 4 Disconnect the...

Страница 205: ...move the upper front cover See Upper front cover removal on page 4 12 2 With the upper front cover upside down on a soft non scratching surface release the clips and remove the operator panel lens cov...

Страница 206: ...outer system board shield See Outer shield removal on page 4 52 4 Disconnect the operator panel cable from connector J15 on the system board 5 Remove the operator panel See Operator panel assembly re...

Страница 207: ...he autocompensator assembly 2 Release the paper pass thru sensor from its retaining tabs 3 Release the frame assembly from the front and rear retaining tabs and remove the paper tray frame assembly Pa...

Страница 208: ...crews A and remove the shield Paper alignment assembly removal 1 Remove the upper paper deflector assembly See Upper paper deflector assembly removal on page 4 63 2 Remove the inner paper deflector as...

Страница 209: ...ent assembly mounting screws A 6 Locate the paper alignment assembly reference adjustment screw B through the left frame and remove the screw 7 Remove the paper alignment assembly Note Do the Paper al...

Страница 210: ...y removal 1 Remove the left door 2 Remove the right cover 3 Remove the rear paper deflector 4 Press the fuser wiper cover latch and remove the cover 5 Loosen screw A and remove the two screws B on the...

Страница 211: ...cess the flag 8 Use your thumb to bend the paper full flag assembly slightly to unlatch it from the mounting bracket Pick roll removal MPT 1 Remove the upper paper deflector See Upper paper deflector...

Страница 212: ...s B and remove the printhead Note Do the Printhead assembly adjustment on page 4 3 whenever you remove or replace the printhead assembly or loosen the mounting screws Note The Infoprint 1332 machine t...

Страница 213: ...332 1352 1372 Redrive assembly removal 1 Remove the redrive door assembly 2 Remove the redrive exit cover 3 Remove the redrive assembly mounting screws A 4 Release the redrive assembly mounting latche...

Страница 214: ...rtridge contact assembly mounting screw B Note the routing of the smart cartridge contact assembly cable C 6 Remove the assembly A Note Be sure to route the cable in the same location as shown C when...

Страница 215: ...communications board shield mounting screw D 9 The communications board is held in place by a ground clip E that attaches the communications board shield to the side frame Pull the board up to unclip...

Страница 216: ...ns board to separate the boards 2 For non network models connect the communications board bracket to the communication board with two screws A 3 Clip the communications board shield ground clip on the...

Страница 217: ...move the toner sensor mounting screw A 3 Disconnect the toner sensor cable and remove the toner sensor Transfer roll assembly removal 1 Open the upper front cover and remove the print cartridge 2 Unsn...

Страница 218: ...e of each hinge 4 Detach the two springs B from the upper front cover hinges 5 Detach spring C from the left side of the hinge assembly 6 Remove the cover closed switch assembly 7 Disconnect the opera...

Страница 219: ...deflector assembly removal 1 Open the multipurpose tray and remove the tray from the two mounting posts 2 Gently release the upper deflector assembly latch from its mounting on the right side frame a...

Страница 220: ...4 64 Service Manual Infoprint 1332 1352 1372...

Страница 221: ...n no Signal static Bottom autoconnect 1 24 V dc 2 0 V dc 3 5 V dc 4 0 V dc 5 0 V dc 6 0 V dc Front autoconnect 1 0 V dc 2 0 V dc 3 0 V dc 4 5 V dc 5 0 V dc 6 24 V dc Top autoconnect 1 0 V dc 2 5 V dc...

Страница 222: ...Rx EOC 6 24 V dc Return 7 24 V dc J2 1 Ground 2 Paper Present 3 5 V dc J3 1 Ground 2 Paper Present 3 5 V dc J4 1 Motor Phase B 2 Motor Phase A 3 Motor Phase B 4 Motor Phase A Fuser Board not a FRU Con...

Страница 223: ...1 prtxdout 2 Ground 3 prtrxd 4 Ground J3 Pass thru sensor 1 Ground 2 Paper Present 3 RVsnsr J4 DC motor 1 mtrout1 2 mtrout2 3 Ground 4 Ground 5 tach 6 5 V dc J5 Bin full near full dual sensor 1 Ground...

Страница 224: ...High voltage power supply Connector CN no Signal CN1 System board 1 Developer PWM 2 24 V dc Return 3 Charge PWM 4 24 V dc IN 5 TX PWM 6 TX Enable 7 TX CUR PWM 8 SVRO OUT JC1 JC2 JC3 JC4 JC5 JC6 JC7 J...

Страница 225: ...8 Ground 9 Ground 10 Ground J3 LVPS 1 Ground 2 Ground 3 Ground 4 Ground 5 5 V dc 6 5 V dc 7 5 V dc 8 5 V dc J4 Autoconnect 1 0 V dc 2 5 V dc 3 0 V dc 4 24 V dc J5 Autoconnect 1 24 V dc 2 Ground J6 Au...

Страница 226: ...o Signal CN1 Fuser lamp AC 1 AC fuser lamp 2 Not used 3 AC fuser lamp CN2 DC output 1 5 V dc 2 5 V dc 3 Ground 4 Ground 5 Ground 6 Ground 7 24 V dc 8 24 V dc 9 Heat on 10 5 V dc 11 5 V dc 12 Ground 13...

Страница 227: ...3 prtrxd 4 Ground 5 N C J2A Autoconnect 1 24 V dc 2 Ground 3 5 V dc J2B 1 prtxdout 2 Ground 3 prtrxd 4 Ground J3 Pass thru sensor 1 Ground 2 Paper Present 3 RVsnsr J4 DC motor 1 mtrout1 2 mtrout2 3 Gr...

Страница 228: ...Ground J2 Feed motor 1 fdmtr1 2 fdmtr2 3 Ground 4 Ground 5 tachft 6 5Vptt J3 Stepper motor 1 stpmtr 2 stpmtr 3 stpmtr 4 stpmtr 5 crtprsnt 6 stplow 7 stpphomo 8 Ground 9 5Vstpl 10 stprimed J4 Accessory...

Страница 229: ...nsr2 J10 Left side sensor board 1 Ground 2 full 3 NRFull 4 Ground J12 Pass thru sensor 1 Ground 2 psthruint 3 5Vptt J13 Cover open switch 1 5V dc 2 Ground 3 cvropin J14A 1 24V dc 2 Ground 3 5V in J14B...

Страница 230: ...em board non network OPTION CARD OPTION CARD OPTION CARD OPTION CARD J14 J15 J19 J22 J26 1 J32 J34 J28 J29 J4 J24 J7 J31 J3 J2 99 J5 J27 J11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 J13 49 100 50 1 J8 J10 J20...

Страница 231: ...System board network OPTION CARD OPTION CARD OPTION CARD OPTION CARD J14 J15 J19 J22 J26 1 J32 J34 J28 J29 J4 J24 J7 J31 J3 J2 99 J5 J27 J11 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 J13 49 100 50 1 J8 J10 1 GN...

Страница 232: ...LADJ 7 LPOW FB 8 LENA J3 Cover closed switch 1 Cov Closed 2 Ground 3 5V dc J4 Printhead HSYNC 1 5V dc 2 HSYNC ID 3 HSYNC IN 4 Ground J5 Printhead mirror motor 1 Ground 2 Ground 3 MM REF R 4 MM LOCK 5...

Страница 233: ...c 7 THUMPRET 8 EXIT SNS J15 Operator Panel 1 OPPAN INT 2 Ground 3 I2C CLK R 4 5V dc 5 I2C DAT R J16 not used J17 not used J18 not used J19 Smart cartridge 1 SM Cart 2 Ground 3 Ground J20 Parallel port...

Страница 234: ...e sensor 11 5V dc 12 TONER WHEEL 13 Ground J23 not used for non network model J24 BLDC main drive motor 1 ON OFF 2 Ground 3 BLDC CLK 4 5V dc 5 MTR1 6 DIR 7 BLDC HALL 8 BLDC LOCK 9 Ground 10 Ground 11...

Страница 235: ...MPF POUT 2 Ground 3 MPF LED J27 not used J28 Autocompensator 1 24V dc internal tray 2 AutoComp J29 Bottom options 1 RXD1R 2 Ground 3 TXD1BR 4 Ground J30 not used J31 top options 1 RXD1R 2 Ground 3 TX...

Страница 236: ...ZE3 5 Ground 6 TRAY1 POUT 7 TRAY1 PLOW 8 3 3V dc autocomp motor 9 ENCODER 10 5V dc J35 System board edge connector J36 not used J37 not used J40 SDRAM on board System board non network and network see...

Страница 237: ...top cover and the power supply cover Possible safety exposure from any non IBM attachments Lubrication specifications No requirements for this printer Scheduled maintenance The operator panel displays...

Страница 238: ...6 2 Service Manual Infoprint 1332 1352 1372...

Страница 239: ...own on the same list Common parts are shown by one index number Parts peculiar to one or the other of the assemblies are listed separately and identified by description NS Not Shown in the Asm Index c...

Страница 240: ...7 2 Service Manual Infoprint 1332 1352 1372 Assembly 1 Covers 1 2 4 5 11 14 13 3 3 6 7 9 4 8 10 16 17 18 12 15 19...

Страница 241: ...rench and Spanish 13 56P1754 1 Kit operator panel overlay Dutch French German and Italian 13 56P1755 1 Kit operator panel overlay Czech and Hungarian 13 56P1756 1 Kit operator panel overlay Danish Fin...

Страница 242: ...7 4 Service Manual Infoprint 1332 1352 1372 Assembly 2 Frame 1 5 2 1 3 4 3 4 8 6 7...

Страница 243: ...32 1 56P1347 1 Frame EP module Infoprint 1352 1372 2 56P1320 1 Right side frame assembly 3 53P8449 4 Nut plate frame extension Infoprint 1352 1372 4 53P8617 4 Parts packet screw 5 53P8437 1 Frame exte...

Страница 244: ...7 6 Service Manual Infoprint 1332 1352 1372 Assembly 3 Frame 2 3 7 5 9 2 10 6 1 11 13 18 16 15 17 12 19 23 28 26 24 22 27 25 21 31 30 29 8 14 4 32 14 5 8 5 8 8 33 34 35 36 5 20 37 38...

Страница 245: ...de TAR developer roll 3 Contact PC drum 1 Contact charge roll 1 Block contact mounting 4 Screw contact mounting 5 13 53P8204 1 Spring tray bias 14 53P8886 2 Spring cartridge hold down 15 53P8203 1 Tra...

Страница 246: ...7 8 Service Manual Infoprint 1332 1352 1372 Assembly 3 cont Frame 2 3 7 5 9 2 10 6 1 11 13 18 16 15 17 12 19 23 28 26 24 22 27 25 21 31 30 29 8 14 4 32 14 5 8 5 8 8 33 34 35 36 5 20 37 38...

Страница 247: ...Duct left stacker 250 sheet Infoprint 1332 35 56P1317 1 Duct left stacker 500 sheet Infoprint 1352 1372 36 53P8876 1 Door assembly redrive 250 sheet 37 53P8479 1 Flag output paper level Infoprint 1332...

Страница 248: ...1332 Asm index Part number Units Description 4 1 56P1386 1 Cable laser 2 53P8617 3 Parts packet screw printhead mounting 3 56P1396 1 Printhead assembly includes all cables Infoprint 1332 4 56P1387 1...

Страница 249: ...d 2 Infoprint 1352 Asm index Part number Units Description 5 1 56P1386 1 Cable laser 2 53P8617 3 Parts packet screw printhead mounting 3 56P1443 1 Printhead assembly includes all cables Infoprint 1352...

Страница 250: ...6 Printhead 3 1372 Asm index Part number Units Description 6 1 56P1386 1 Cable laser 2 53P8617 3 Parts packet screw printhead mounting 3 56P1854 1 Printhead assembly includes all cables 1372 4 56P1387...

Страница 251: ...cket bellcrank and spring for 250 tray Infoprint 1332 2 56P1331 1 Parts packet bellcrank and spring for 500 tray Infoprint 1352 1372 3 75P5958 1 Pick roll assembly 2 per pack 4 56P1324 1 Flag paper ou...

Страница 252: ...7 14 Service Manual Infoprint 1332 1352 1372 Assembly 8 Paper feed multipurpose feeder 3 11 7 5 9 2 6 4 8 1 7 13 5 12 10...

Страница 253: ...s Pad restraint Pad separator Housing separator pad Spring sep pad Arm separator Spring sep 6 56P0125 1 MPF lower deflector 7 53P8617 2 Parts packet screw lower deflector mounting 8 mm 7 53P8617 2 Par...

Страница 254: ...7 16 Service Manual Infoprint 1332 1352 1372 Assembly 9 Paper feed alignment 3 2 1 4...

Страница 255: ...9 1 56P1327 1 Alignment assembly paper feed 2 53P8617 1 Parts packet screw clip ref ground mounting 3 56P1349 1 Clip reference ground 4 56P1346 1 Parts packet reference adjust Screw paper reference ad...

Страница 256: ...7 18 Service Manual Infoprint 1332 1352 1372 Assembly 10 Integrated paper tray 250 sheet 3 11 7 5 9 2 10 6 4 8 1...

Страница 257: ...grated 250 sheet 2 53P8473 1 Latch back restraint 3 53P9136 1 Restraint back 250 sheet tray 4 53P8226 2 Restraint pad 5 53P8823 1 Restraint side 250 sheet tray 6 56P1279 4 Wear strips 7 53P8483 1 Labe...

Страница 258: ...7 20 Service Manual Infoprint 1332 1352 1372 Assembly 11 Integrated paper tray 500 sheet 3 11 7 5 9 2 10 6 4 8 1...

Страница 259: ...8459 1 Tray assembly 500 sheet 2 53P8747 1 Restraint side 3 53P8266 4 Strip wear 4 53P8483 1 Label tray option number 5 53P8464 1 Plate 500 sheet tray wear 6 53P8229 3 Finger autosize 7 53P8228 1 Plat...

Страница 260: ...7 22 Service Manual Infoprint 1332 1352 1372 Assembly 12 Drives Main drive and developer drive 3 2 4 1 7 6 5...

Страница 261: ...372 2 53P8925 1 Shaft power takeoff 250 Infoprint 1332 2 53P8457 1 Shaft power takeoff 500 Infoprint 1352 1372 3 53P8256 1 Spring power takeoff shaft 4 56P2162 1 Gear bevel with grease packet and wash...

Страница 262: ...7 24 Service Manual Infoprint 1332 1352 1372 Assembly 13 Hot roll fuser 3 7 5 2 6 4 1 5 8 7 9...

Страница 263: ...assembly w 220V lamp Infoprint 1372 1 56P2547 1 Fuser assembly w 100V lamp Infoprint 1372 2 53P8488 1 Cover fuser wiper cavity 3 56P1415 1 Wiper assembly wet Infoprint 1332 1352 MICR 4 56P1348 1 Kit...

Страница 264: ...7 26 Service Manual Infoprint 1332 1352 1372 Assembly 14 Transfer charging 3 2 4 1 5 6 7 9 10 8...

Страница 265: ...3 53P8456 1 Bushing charge roll 4 53P8349 1 Parts kit charge roll link asm right side 5 SUPPLY 1 Transfer roll assembly 6 53P8293 1 Arm transfer roll assembly right 7 53P8242 1 Spring transfer roll ri...

Страница 266: ...7 28 Service Manual Infoprint 1332 1352 1372 Assembly 15 Electronics power supplies 3 7 5 2 6 4 1...

Страница 267: ...a Panama Puerto Rico Saudi Arabia Taiwan LV Venezuela Virgin Islands 4 13F9975 1 Power cord set Austria Belgium BlueMark Catalan CIS Czechoslovakia Finland France Germany Greece Hungary Italy Netherla...

Страница 268: ...7 30 Service Manual Infoprint 1332 1352 1372 Assembly 16 Electronics card assemblies 3 1 4 5 6 9 2 4 7 8 10...

Страница 269: ...stem board assembly network Infoprint 1352 includes 56P1445 2 56P3085 1 System board assembly network Infoprint 1372 includes 56P1445 3 56P2001 1 Interconnect board assembly 1 slot Infoprint 1332 4 2...

Страница 270: ...7 32 Service Manual Infoprint 1332 1352 1372 Assembly 17 Electronics shields 9 7 8 1 2 1 3 4 5 6 3 5 6 3 11 10 10...

Страница 271: ...1 Cover INA flat blank 3 53P8617 6 Parts packet screw outer shield mounting 4 53P8617 1 Parts packet screw inner shield mounting 5 56P1344 1 Shield outer 2 slot Infoprint 1352 1372 6 56P1342 1 Shield...

Страница 272: ...7 34 Service Manual Infoprint 1332 1352 1372 Assembly 18 Cabling diagrams 1 3 1 2 4 5 6 7 8 7 4...

Страница 273: ...1 1 Sensor standard bin level with cable 4 56P1382 1 Int card autocomp card cable paper low out sensors 5 56P1326 1 Pick arm assembly 250 sheet Infoprint 1332 5 56P1325 1 Pick arm assembly 500 sheet I...

Страница 274: ...7 36 Service Manual Infoprint 1332 1352 1372 Assembly 19 Cabling diagrams 2 HVPS LVPS 3 5 4 1 2 6...

Страница 275: ...nits Description 19 1 56P1394 1 Cable assembly operator panel 2 56P1385 1 Cable front harness HVPS input sensor toner sensor 3 56P1395 1 Switch cover closed w cable 4 56P1398 1 Sensor MPF cable 5 53P8...

Страница 276: ...7 38 Service Manual Infoprint 1332 1352 1372 Assembly 20 Cabling diagrams 3 3 4 5 6 1 2 400 410 2 000 010 1 1 2 200 210 2 7 Infoprint 1332 000 010 Infoprint 1352 000 010 Infoprint 1372...

Страница 277: ...m index Part number Units Description 20 1 56P1386 1 Cable laser 2 56P1387 1 Cable HSYNC 3 56P1390 1 Cable system board to fuser board 4 56P1403 1 Exit sensor 5 56P1402 1 Narrow media sensor 6 56P1405...

Страница 278: ...7 40 Service Manual Infoprint 1332 1352 1372 Assembly 21 250 sheet paper tray...

Страница 279: ...7 1 500 Drive roll assembly 13 53P8331 1 Roll skewed backup 14 53P8263 1 Cable 250 sheet autoconnect 15 53P8330 1 Retainer roller 16 53P8294 1 Sensor paper low 17 53P8384 2 Bracket 250 sheet frame ret...

Страница 280: ...7 42 Service Manual Infoprint 1332 1352 1372 Assembly 21 cont 250 sheet paper tray 43 41 42 38 36 34 39 37 35 40 46 45 44...

Страница 281: ...tion number 38 53P8227 1 Clip 250 sheet tray wear 39 53P8229 3 Finger autosize 40 53P8230 1 Slider autosize 250 sheet 41 53P8228 1 Plate snap in 42 53P8614 1 Label paper size 43 53P8447 1 Knob paper s...

Страница 282: ...rvice Manual Infoprint 1332 1352 1372 Assembly 22 500 sheet paper tray 43 41 46 44 42 45 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 20 23 33 28 38 21 31 26 36 24 34 29 39 22 32 27 37 25 35 30 40...

Страница 283: ...8 1 Plate snap in 16 53P8614 1 Label paper size 17 53P8463 1 Slider autosize 500 sheet 18 53P8226 2 Restraint pad 19 53P8459 1 Tray assembly 500 sheet 20 53P8447 1 Knob paper size 21 53P9135 1 Restrai...

Страница 284: ...ce Manual Infoprint 1332 1352 1372 Assembly 22 cont 500 sheet paper tray 43 41 46 44 42 45 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 20 23 33 28 38 21 31 26 36 24 34 29 39 22 32 27 37 25 35 30 4...

Страница 285: ...P8491 1 Bellcrank roller release 42 53P8254 1 Gear bevel 43 53P8260 1 Bearing drive shaft 44 53P8262 1 Cable 250 sheet autoconnect 45 53P8526 1 Stud assembly 500 frame 46 53P8485 1 Arm paper out 500 N...

Страница 286: ...7 48 Service Manual Infoprint 1332 1352 1372 Assembly 23 Duplex option 1...

Страница 287: ...Parts catalog 7 49 Infoprint 1332 1352 1372 Assembly 23 Duplex option Asm index Part number Units Description 23 1 56P1414 1 250 duplex assembly 1 56P1416 1 500 duplex assembly...

Страница 288: ...7 50 Service Manual Infoprint 1332 1352 1372 Assembly 24 Envelope feeder 3 11 7 13 5 9 2 10 6 4 12 8 14 1...

Страница 289: ...ontrol 13 53P8252 1 Parts packet gear kit 14 53P8522 1 Cover left side NS 53P8314 1 Parts packet retainer 4 mm PP NS 53P8314 3 Parts packet retainer clip 5 mm shaft NS 53P8314 2 Parts packet retainer...

Страница 290: ...7 52 Service Manual Infoprint 1332 1352 1372 Assembly 25 High capacity feeder 1 1 2 2 5 3 4 6 7 8 9 10 11 12 18 19 20 15 17 14 13 16 21 23 22 24 25 26 11 12 6 5...

Страница 291: ...11 53P8374 2 Transfer leadscrew assembly 12 53P8398 2 Bearing leadscrew bottom 13 53P8381 4 Parts packet nut 6 32 hinge mounting 14 53P8382 4 Parts packet washer hinge mounting flat 15 53P8382 4 Part...

Страница 292: ...7 54 Service Manual Infoprint 1332 1352 1372 Assembly 26 High capacity feeder 2 20 3 11 7 5 9 2 10 6 4 8 1 2 2 2 2 2 13 18 16 15 17 12 14 19 2 2 2 4 4 6 4 6 2 4 2 4 2 2 6 2 4 2 6 6...

Страница 293: ...d 2 Sensor bracket mtg 2 5 53P8400 1 Clamp top frame mounting 6 53P8381 Parts packet nuts including Base mounting 2 2 56 switch mounting 2 Power supply cover 2 Power supply ground 2 7 53P8375 1 Pulley...

Страница 294: ...7 56 Service Manual Infoprint 1332 1352 1372 Assembly 27 High capacity feeder 3 3 11 7 13 9 15 2 10 6 4 12 8 14 1 1 3 5...

Страница 295: ...3P8809 1 Plate drive pulley 6 53P8597 3 Parts packet nut and washer drive pulley plate 7 53P8807 1 Belt DC motor drive 8 53P8375 1 Idler pulley belt tension 9 53P8811 1 Pulley drive 10 53P8810 1 AC re...

Страница 296: ...7 58 Service Manual Infoprint 1332 1352 1372 Assembly 28 High capacity feeder 4 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 4...

Страница 297: ...1 Stud assembly 250 sheet frame 11 53P8261 1 Bearing drive shaft low 12 53P8256 1 Spring power takeoff 13 53P8253 1 Shaft 250 sheet drive 14 53P8327 1 Aligner assembly paper 15 53P8249 1 Parts packet...

Страница 298: ...7 60 Service Manual Infoprint 1332 1352 1372 Assembly 29 High capacity feeder 5 3 11 7 5 9 2 10 6 4 12 8 1 10 10 10 12...

Страница 299: ...392 1 Base 2000 option 5 53P8617 1 Parts packet screw deflector mounting 6 53P8383 1 Deflector base 7 53P8265 1 Sensor pass thru 8 53P8483 1 Label tray option number 9 53P8493 1 Label options 10 53P83...

Страница 300: ...7 62 Service Manual Infoprint 1332 1352 1372 Assembly 30 Kiosk vertical paper adapter 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 20 21 4 4 4 4 4 4 4 11 11 12 5 5 5 6 5 5 6 7 10 10...

Страница 301: ...1 Gear idler 7 53P8626 2 Gear idler 8 53P8427 1 Shaft drive rear 9 53P8756 1 Tray assembly backup roller 10 53P8472 3 Parts packet pulley 11 53P8402 6 Spring backup roller 12 53P8393 6 Roller backup 1...

Страница 302: ...7 64 Service Manual Infoprint 1332 1352 1372 Assembly 31 Kiosk horizontal paper adapter 3 11 7 13 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 20 5 5 5 5 5 11 11 12 7 4 4 4 4 4 4 4 5 10 10...

Страница 303: ...Gear idler 7 53P8626 2 Gear idler 8 53P8427 1 Shaft drive rear 9 53P8756 1 Tray assembly backup roller 10 53P8472 3 Parts packet pulley 11 53P8402 6 Spring backup roller 12 53P8393 6 Roller backup 13...

Страница 304: ...7 66 Service Manual Infoprint 1332 1352 1372 Assembly 32 StapleSmart finisher I 3 11 7 13 5 16 9 15 2 10 6 17 4 12 8 14 1 5 18...

Страница 305: ...ase assembly 7 53P8677 1 Cover stapler access 8 53P8676 1 Switch stapler access door assembly 9 2 Screws switch stapled access mounting 53P8683 Parts Packet 10 53P8692 1 Cover accumulator assembly 11...

Страница 306: ...7 68 Service Manual Infoprint 1332 1352 1372 Assembly 33 StapleSmart finisher 2 3 11 7 13 5 9 2 10 6 4 12 8 14 1 4 4 4 4...

Страница 307: ...3 53P8725 1 Bracket attach 4 53P8617 1 Parts packet screws 5 53P8607 1 Belt 185G 6 53P8715 1 Card assembly right stapler bin level 7 53P8297 1 Arm assembly belt idler 8 53P8716 1 Spring swing arm 9 53...

Страница 308: ...7 70 Service Manual Infoprint 1332 1352 1372 Assembly 34 StapleSmart finisher 3 3 11 7 18 5 16 9 15 2 10 6 17 4 12 8 14 19 1 20 23 21 26 24 22 27 25 1 4 6 10 10 13 10 10 1 1 1 1...

Страница 309: ...ings 500 sheet stacker PP 53P8359 11 53P8300 1 Shaft assembly lower 12 53P8411 1 Shaft assembly 40T middle stacker 13 53P8688 1 Shaft assembly upper drive 14 53P8691 1 Shaft assembly lower exit 15 53P...

Страница 310: ...7 72 Service Manual Infoprint 1332 1352 1372 Assembly 35 StapleSmart finisher 4 1...

Страница 311: ...nt wheel NS 53P8847 1 Kit maintenance StapleSmart wheels NS 53P8698 1 Sensor stapler pass thru NS 53P8703 1 Cable assembly right stapler bin level NS 53P8707 2 Ground cable stapler tray bar NS 53P8697...

Страница 312: ...S 56P2182 1 Card assembly ImageQuick NS 56P1424 1 Optra Forms hard disk with adapter 20 GB NS 53P8822 1 Tray assembly 250 sheet special media NS 53P8802 1 Tray universal adjustable 250 sheet NS 56P110...

Страница 313: ...raditional Chinese font card NS 56P1438 1 Japanese font card NS 56P2242 1 802 11g Wireless Print Server external Ethernet to wireless USA Canada only NS 56P2243 1 802 11g Wireless Print Server externa...

Страница 314: ...eeder NS 53P8381 1 Parts packet nuts high capacity feeder NS 53P8382 1 Parts packet washers high capacity feeder NS 53P8219 1 Parts kit multipurpose tray NS 53P8348 1 Parts kit charge roll link asm le...

Страница 315: ...950 error code service check 2 42 A acronyms 1 15 adjustments 4 2 duplex motor drive belts 4 2 fuser solenoid 4 2 gap adjustment 4 3 paper alignment assembly 4 4 printhead assembly 4 3 alignment assem...

Страница 316: ...e permanent page count 3 17 diagnostic mode 3 1 disabling download emulations 3 3 disk test clean 3 2 duplex option parts catalog 7 48 service check 2 47 sub error codes 2 12 duplex tests 3 4 E envelo...

Страница 317: ...47 lubrication specifications 6 1 M main drive assembly parts catalog 7 22 removal 4 44 service check 2 68 main fan removal 4 46 maintenance ESD sensitive parts 4 1 lubrication 6 1 maintenance kit 6 1...

Страница 318: ...7 16 autocompensator 7 13 multipurpose feeder 7 14 printhead Infoprint 1332 7 10 Infoprint 1352 7 11 Infoprint 1372 7 12 StapleSmart finisher 7 67 transfer charging 7 26 pick roll MPT removal 4 55 pic...

Страница 319: ...r 4 61 service checks 5 bin mailbox 2 38 900 error code 2 41 950 error code 2 42 charge roll 2 43 cover closed switch cable 2 44 cover open switch cable 2 44 dead machine 2 45 duplex option 2 47 envel...

Страница 320: ...catalog 7 26 removal 4 61 service check 2 94 U unique tools 1 14 upper front cover hinge assembly removal 4 62 upper front cover removal 4 12 upper paper deflector 4 63 user attendance messages 2 19...

Страница 321: ...5 Screw socket set M4X5 mm 7 15 53P8217 Spring assembly separator 7 15 53P8219 Parts kit multipurpose tray 7 76 53P8220 Flag MPT paper out 7 15 53P8222 Spring upper diverter 7 71 53P8226 Restraint pad...

Страница 322: ...le auto connect front 7 51 53P8307 Switch envelope out 7 51 53P8308 Paper weight assembly 7 51 53P8309 Support slide out 7 51 53P8310 Kit door switch spring and bumper 7 53 53P8311 Clutch restraint ge...

Страница 323: ...et screw card asm mounting 7 53 53P8380 Parts packet screw deflector mt 8 18 x 7 8 inch 7 53 53P8380 Parts packet screw door to door frame mounting 7 59 53P8380 Parts packet screw feed frame clamp 7 5...

Страница 324: ...2 Infoprint 1372 7 5 53P8437 Frame extension right Infoprint 1352 Infoprint 1372 7 5 53P8441 Cartridge load spring 7 3 53P8442 Deflector upper PF 7 7 53P8446 Tray assembly 250 sheet option 7 43 53P844...

Страница 325: ...614 Label paper size 7 43 7 45 53P8615 Parts packet retainer 7 63 53P8617 Parts packet screw 7 5 7 7 7 9 7 41 53P8617 Parts packet screw alignment asm mounting 7 17 53P8617 Parts packet screw auto com...

Страница 326: ...tapler access 7 67 53P8678 Cable assembly left stapler bin level 7 73 53P8679 Cover top assembly 7 67 53P8680 Top cover bail plate right side 7 67 53P8681 Top cover bail plate left side 7 67 53P8682 K...

Страница 327: ...nter stand grommet wire 7 76 53P8780 Printer stand lock cam 7 76 53P8781 Printer stand storage shelf 7 76 53P8782 Printer stand door assembly cabinet 7 76 53P8783 Printer stand filler rear top piece 7...

Страница 328: ...56P0161 INA serial and parallel C 7 74 56P0162 Adapter parallel 1284 C B 7 74 56P0162 Cable parallel 1284 C B adapter 7 75 56P0556 Card assembly 2000 tray option 7 59 56P0557 Board option tray 7 41 7...

Страница 329: ...7 33 56P1344 Shield outer 2 slot Infoprint 1352 Infoprint 1372 7 33 56P1345 Shield outer 1 slot Infoprint 1332 7 33 56P1346 Parts packet reference adjust 7 17 56P1347 Frame EP module Infoprint 1352 In...

Страница 330: ...ash card 7 75 56P1428 Optra Forms 16MB Flash card 7 75 56P1429 Simplified Chinese font card 7 75 56P1430 Traditional Chinese font card 7 75 56P1435 Serial adapter int w out 5 V ac 7 74 56P1436 RS232C...

Страница 331: ...2 Infoprint 1352 7 25 56P2543 Fuser assembly w 100V lamp Infoprint 1332 Infoprint 1352 7 25 56P2544 Fuser assembly w 220V lamp Infoprint 1332 Infoprint 1352 7 25 56P2545 Fuser assembly w 115V lamp Inf...

Страница 332: ...I 18 Service Manual Infoprint 1332 1352 1372...

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