If you are using WEP security
A valid WEP key is:
•
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
or
•
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard.
If you are using WPA security
A valid WPA passphrase is:
•
From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive.
or
•
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.
If your wireless network is not using security, then you will not have a security key. Using a wireless network with
no security is not recommended because it can allow intruders to use your network resources without your consent.
C
HECK
MAC
ADDRESS
If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC
address filter list. This will allow the printer to operate on the network. For more information, see “How do I find
the MAC address?” on page 81.
P
ING
THE
ACCESS
POINT
TO
MAKE
SURE
THE
NETWORK
IS
WORKING
For Windows users
1
If you do not already know it, find the IP address of the access point:
a
Click
, or click
Start
and then click
Run
.
b
In the Start Search or Run box, type
cmd
.
c
Press
Enter
, or click
OK
.
The Command Prompt window opens.
d
Type
ipconfig
, and then press
Enter
.
•
The “Default Gateway” entry is typically the wireless access point.
•
The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134.
2
Ping the access point:
a
Click
, or click
Start
and then click
Run
.
b
In the Start Search or Run box, type
cmd
.
c
Press
Enter
, or click
OK
.
The Command Prompt window opens.
d
Type
ping
followed by a space and the IP address of the wireless access point. For example:
ping 192.168.1.100
e
Press
Enter
.
Troubleshooting
109
