Diagnostic information
2-25
5062
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450.32
Finisher/Stacker timer 0 overflow
(1ms timer did not get serviced for an
entire 1ms).
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, go to
“450.20, 450.21,
450.22, 450.23, 450.32—Finisher/Stacker
main motor error service check” on
page 2-125
.
450.34
Finisher/Stacker page ID not clear.
1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See
“Finisher or
stacker controller card assembly removal”
on page 4-258
.
450.35
Finisher/Stacker DMID command is
not received for 500ms after main
motor runs.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See
“Finisher or
stacker controller card assembly removal”
on page 4-258
.
450.36
When finishing job isn't completed yet,
the first Finisher/Stacker DMID
command of the next job is received.
A software failure has occurred with
the output option.
1. Turn the machine off/on.
2. If the problem persists, replace the Finisher/
Stacker controller card. See
“Finisher or
stacker controller card assembly removal”
on page 4-258
451.01
Finisher/Stacker sensor (pass thru)
static jam.
Go to
“451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126
.
451.02
Finisher/Stacker sensor (pass thru)
early arrival paper jam.
Possible cause:
Loose Finisher/Stacker sensor (pass
thru)
1. POR the machine.
2. Check if the Finisher/Stacker sensor (pass thru)
is damage or loose. See
“Finisher or stacker
sensor (pass thru) removal” on page 4-275
.
451.03,
451.08
Finisher/Stacker sensor (pass thru)
never made or made late jam.
Go to
“451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126
.
451.04
Finisher/Stacker sensor (pass thru)
early leaving paper jam.
Possible cause:
• Incorrect paper settings
• Defective Finisher/Stacker sensor
(pass thru)
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Be sure the paper settings match the media.
3. Go to
“451.xx—Finisher/Stacker sensor
(pass thru) error service check” on
page 2-126
.
451.05,
451.07
Finisher/Stacker sensor (pass thru)
did not clear or late leaving jam.
Go to
“451.xx—Finisher/Stacker sensor (pass
thru) error service check” on page 2-126
.
453.30
The Finisher/Stacker sensor (left
tamper HP) does not detect that the
tamper has moved from home
position.
1. Check all the connections on the output option
controller card.
2. Check the tamper drive belt for damage and
replace if needed.
3. Replace the left tamper motor assembly. See
“Finisher or stacker tamper drive motor
assembly removal” on page 4-278
.
4. Replace the sensor (tamper HP). See
“Finisher
or stacker sensor (tamper HP left and right)
removal” on page 4-276
.
5. Replace the output option if problem remains.
Error code
Description
Action
Содержание C792 Family
Страница 14: ...xiv Service Manual 5062 Go Back Previous Next ...
Страница 19: ...Notices and safety information xix 5062 Go Back Previous Next ...
Страница 20: ...xx Service Manual 5062 Go Back Previous Next ...
Страница 40: ...1 14 Service Manual 5062 Go Back Previous Next ...
Страница 212: ...2 172 Service Manual 5062 Go Back Previous Next ...
Страница 269: ...Repair information 4 15 5062 Go Back Previous Next 11 Slide the lower left cover down to remove it from the left cover ...
Страница 277: ...Repair information 4 23 5062 Go Back Previous Next 3 Separate the system board shield door from the rear upper cover ...
Страница 279: ...Repair information 4 25 5062 Go Back Previous Next 6 Remove the screw B 7 Remove the four screws C B 88A0212 C 88A0323 ...
Страница 311: ...Repair information 4 57 5062 Go Back Previous Next 4 Push the assembly up and pull to remove it ...
Страница 422: ...4 168 Service Manual 5062 Go Back Previous Next 8 Remove the 550 sheet tray controller card assembly from the shield ...
Страница 442: ...4 188 Service Manual 5062 Go Back Previous Next 8 Release the three drive assembly cables from the cable guides C C ...
Страница 468: ...4 214 Service Manual 5062 Go Back Previous Next 7 Remove the motor from the bracket ...
Страница 481: ...Repair information 4 227 5062 Go Back Previous Next Be sure that the pick arm is positioned as shown in the picture ...
Страница 490: ...4 236 Service Manual 5062 Go Back Previous Next 4 Flex the sides to remove the roller frame ...
Страница 572: ...4 318 Service Manual 5062 Go Back Previous Next 8 Remove the two screws H 9 Remove the two screws I and two screws J ...
Страница 573: ...Repair information 4 319 5062 Go Back Previous Next 10 Lift up the frame and slide the right inner cover out ...
Страница 587: ...Repair information 4 333 5062 Go Back Previous Next 4 Slide the guide to the left and remove 1 2 ...
Страница 589: ...Repair information 4 335 5062 Go Back Previous Next 4 Remove the two screws C and then remove the bracket C 3014523 ...
Страница 592: ...4 338 Service Manual 5062 Go Back Previous Next ...
Страница 594: ...5 2 Service Manual 5062 Go Back Previous Next Connectors System board ...
Страница 610: ...5 18 Service Manual 5062 Go Back Previous Next 5 bin mailbox system card ...
Страница 612: ...5 20 Service Manual 5062 Go Back Previous Next Finisher Stacker system card HTU system card ...
Страница 616: ...6 4 Service Manual 5062 Go Back Previous Next ...
Страница 620: ...7 4 Service Manual 5062 Go Back Previous Next Assembly 2 Left and rear covers 1 2 4 5 6 7 8 9 10 11 12 13 14 3 ...
Страница 622: ...7 6 Service Manual 5062 Go Back Previous Next Assembly 3 Front 1 2 4 5 6 7 8 3 3 3 3 ...
Страница 624: ...7 8 Service Manual 5062 Go Back Previous Next Assembly 3 1 Front continued 1 2 4 5 1 1 1 3 ...
Страница 626: ...7 10 Service Manual 5062 Go Back Previous Next Assembly 4 Left 1 2 4 5 6 8 7 3 ...
Страница 628: ...7 12 Service Manual 5062 Go Back Previous Next Assembly 4 1 Left continued 1 2 3 4 ...
Страница 630: ...7 14 Service Manual 5062 Go Back Previous Next Assembly 5 Rear 1 2 3 6 11 8 9 12 4 7 5 13 10 ...
Страница 632: ...7 16 Service Manual 5062 Go Back Previous Next Assembly 6 Optional 550 sheet tray 2 3 1 ...
Страница 634: ...7 18 Service Manual 5062 Go Back Previous Next Assembly 7 Optional 550 sheet drawer assembly 4 5 3 2 2 1 ...
Страница 636: ...7 20 Service Manual 5062 Go Back Previous Next Assembly 8 Optional 2000 sheet high capacity feeder complete 1 ...
Страница 640: ...7 24 Service Manual 5062 Go Back Previous Next Assembly 10 Finisher High capacity ouput stacker assembly ...
Страница 642: ...7 26 Service Manual 5062 Go Back Previous Next Assembly 10 1 Finisher High capacity output stacker assembly continued ...
Страница 644: ...7 28 Service Manual 5062 Go Back Previous Next Assembly 11 Finisher stapler assembly 1 2 ...
Страница 646: ...7 30 Service Manual 5062 Go Back Previous Next Assembly 12 Finisher Stacker assembly complete 1 ...
Страница 648: ...7 32 Service Manual 5062 Go Back Previous Next Assembly 13 5 bin mailbox assembly complete 1 ...
Страница 650: ...7 34 Service Manual 5062 Go Back Previous Next Assembly 14 5 bin mailbox assembly covers 1 5 6 10 11 3 4 2 7 9 8 ...
Страница 654: ...7 38 Service Manual 5062 Go Back Previous Next Assembly 16 HTU complete 1 ...
Страница 656: ...7 40 Service Manual 5062 Go Back Previous Next Assembly 17 HTU covers 1 5 6 8 9 11 13 12 7 2 10 4 3 ...
Страница 658: ...7 42 Service Manual 5062 Go Back Previous Next Assembly 18 HTU left interior 1 5 8 6 2 4 7 9 3 3 3 ...
Страница 662: ...7 46 Service Manual 5062 Go Back Previous Next Assembly 20 HTU with hole punch complete 1 ...
Страница 664: ...7 48 Service Manual 5062 Go Back Previous Next Assembly 21 HTU with hole punch covers 1 5 7 9 10 12 14 13 8 2 11 4 6 3 ...
Страница 682: ...A 2 Service Manual 5062 Go Back Previous Next Print Quality Pages Page 1 total of five ...
Страница 683: ...Appendix A Print samples A 3 5062 Go Back Previous Next Print Quality Pages Page 2 total of five ...
Страница 684: ...A 4 Service Manual 5062 Go Back Previous Next Print Quality Pages Page 3 total of five ...
Страница 685: ...Appendix A Print samples A 5 5062 Go Back Previous Next Print Quality Pages Page 4 total of five ...
Страница 689: ...Appendix A Print samples A 9 5062 Go Back Previous Next Printhead electronic alignment test page Magenta two of two ...
Страница 704: ...I 14 Service Manual 5062 Go Back Previous Next ...