R
EPLACE
THE
FUSER
Replace the fuser if print defects occur in the following instances:
•
in every 95.0 mm (3.74 in.) of the page
•
in every 146.7 mm (5.78 in.) of the page
Skewed print
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
GUIDES
Move the length and width guides in the tray to the correct positions for the paper size loaded.
•
Make sure the guides are not too far from the paper stack.
•
Make sure the guides are not pressing too lightly against the paper stack.
C
HECK
THE
PAPER
Make sure you are using paper that meets the printer specifications.
Solid color or black pages appear on prints
M
AKE
SURE
THE
CARTRIDGES
ARE
INSTALLED
CORRECTLY
,
ARE
NOT
DEFECTIVE
AND
NOT
LOW
ON
TONER
•
Remove the print cartridges.
Warning—Potential Damage:
Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
•
Reinsert the print cartridges.
Note:
If the quality does not improve, replace the print cartridges.
•
If the problem continues, the printer may need to be serviced. For more information, contact customer support.
Troubleshooting
210