Action
Yes
No
Step 3
a
Depending on your operating system, specify the print
resolution from the Printing Preferences or Print dialog.
b
Set the resolution to 4800 CQ.
c
Print the document.
Is the printer printing slow?
Go to step 4.
The problem is
solved.
Step 4
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to
Settings
>
Paper
>
Tray Configuration
>
Paper Size/Type
. For non
‑
touch
‑
screen printer models,
press
to navigate through the settings.
•
Heavier paper prints more slowly.
•
Paper narrower than letter, A4, and legal may print more
slowly.
b
Print the document.
Is the printer printing slow?
Go to step 5.
The problem is
solved.
Step 5
a
Make sure that the printer settings for texture and weight match
the paper being loaded.
From the control panel, navigate to:
Settings
>
Paper
>
Media Configuration
>
Media Types
For non
‑
touch
‑
screen printer models, press
to navigate
through the settings.
Note:
Rough paper textures and heavy paper weights may
print more slowly.
b
Print the document.
Is the printer printing slow?
Go to step 6.
The problem is
solved.
Step 6
Remove held jobs.
Is the printer printing slow?
Go to step 7.
The problem is
solved.
Troubleshoot a problem
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