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Action
Yes
No
Step 5
a
Open the front door, and then firmly push it down.
b
Pull out the print cartridge tray.
c
Remove, and then insert the print cartridges.
d
Insert the print cartridge tray, and then close the door.
e
Print the document.
Is the print mottled?
Contact
The problem is
solved.
Paper curl
Action
Yes
No
Step 1
a
Check if the paper loaded is supported.
Note:
If paper is not supported, then load a supported paper.
b
Print the document.
Is the paper curled?
Go to step 2.
The problem is
solved.
Step 2
a
Check if the printer is using a genuine and supported Lexmark
toner cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the paper curled?
Go to step 3.
The problem is
solved.
Troubleshoot a problem
108