Action
Yes
No
Step 3
Check all the cables connected to the controller board for proper
connectivity.
Are the cables properly connected?
Go to step 5.
Go to step 4.
Step 4
a
Properly connect the cables to the controller board.
b
POR the printer into the Diagnostics menu.
Does the error remain during startup?
Go to step 5.
Go to step 6.
Step 5
a
Replace the controller board.
b
POR the printer.
Does the error remain during startup?
Note:
If an error different from the original 900.xx is displayed, consult
the service check for that error.
Go to step 31.
The problem is solved.
Step 6
Print the following:
•
Error log
•
Menu settings page
•
Network settings page
Does the error remain while these pages were printing?
Go to step 31.
Go to step 7.
Step 7
Note:
Before performing this step, write down the following
information about the file being sent to the printer:
•
Application used
•
Operating system
•
Driver type
•
File type (PCL, PostScript, XPS, etc.)
a
Reattach the communications cable.
b
POR the printer.
c
Send the printer a print job.
Does the error remain?
Go to step 8.
Go to step 10.
Step 8
a
POR the printer.
b
Send a different print job to the printer.
Does the error remain?
Go to step 9.
Go to step 10.
7463
Diagnostic information
144
Содержание 7463-032
Страница 34: ...7463 34...
Страница 228: ...7463 228...
Страница 308: ...3 Remove the support strap 4 Slide the rear door away from the machine and remove it 7463 Repair information 308...
Страница 332: ...8 Remove the e clip securing the MPF pick roller to the machine 9 Remove the flange 7463 Repair information 332...
Страница 348: ...3 Loosen the two fuser thumbscrews A 4 Gently pull the fuser and remove it from the machine 7463 Repair information 348...
Страница 355: ...16 Detach the two springs from the machine 17 Remove the cartridge door 7463 Repair information 355...
Страница 382: ...4 Remove the two screws A securing the right frame extension to the machine 7463 Repair information 382...
Страница 395: ...6 Remove the five screws A 7 Remove the PCBA housing 7463 Repair information 395...
Страница 412: ...15 Disconnect the three cables D 16 Remove the ten inch display 7463 Repair information 412...
Страница 419: ...10 Remove the seven screws B securing the control panel to the machine 7463 Repair information 419...
Страница 420: ...11 Disconnect the three cables C from the controller board 12 Remove the control panel 7463 Repair information 420...
Страница 425: ...14 Remove the five screws C 15 Disconnect the five cables D 7463 Repair information 425...
Страница 439: ...4 Gently press the hinge inward to release it from the machine 5 Remove the tilting display 7463 Repair information 439...
Страница 447: ...10 Disconnect the two cables F 11 Gently remove the ADF scanner assembly from the machine 7463 Repair information 447...
Страница 453: ...11 Remove the scanner CCD 7463 Repair information 453...
Страница 465: ...4 Slide the ADF left lower cover down to disengage it from the tabs on the ADF frame 7463 Repair information 465...
Страница 471: ...2 Remove the four screws A securing the ADF rear cover 3 Remove the ADF rear cover 7463 Repair information 471...
Страница 474: ...3 Remove the ADF separation guide B ADF separator roller removal 1 Open the ADF top cover 7463 Repair information 474...
Страница 504: ...Flatbed glass cushion removal 1 Open the ADF 2 Remove the flatbed glass cushion 7463 Repair information 504...
Страница 512: ...12 Remove the tension belt E 13 Remove the two c clips F 14 Remove the two gears G 7463 Repair information 512...
Страница 514: ...8 Remove the three screws C at the left side 9 Remove the three screws D at the right side 7463 Repair information 514...
Страница 544: ...4 Remove the two screws C from the rear side of the cover 5 Remove the left cover 7463 Repair information 544...
Страница 549: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 549...
Страница 551: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 551...
Страница 555: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 555...
Страница 584: ...4 Remove the ground screw A 5 Remove the 11 screws B then remove the top cover 7463 Repair information 584...
Страница 586: ...4 Remove the other four screws C from the front side of the frame 7463 Repair information 586...
Страница 590: ...5 Release the latches A holding the sensor to the media feeder 7463 Repair information 590...
Страница 598: ...2 Remove the two screws C then remove the left cover 7463 Repair information 598...
Страница 600: ...4 Remove the two screws B from the right side 5 Remove the top cover 7463 Repair information 600...
Страница 605: ...6 Ease the media stack flap off the stapler assembly 7463 Repair information 605...
Страница 618: ...2 Remove the two screws C then remove the right cover 7463 Repair information 618...
Страница 625: ...2 Position the rear door at the angle shown and pull the door off the mailbox 7463 Repair information 625...
Страница 637: ...4 Remove the two screws B using a 1 Phillips screwdriver then remove the divert motor 7463 Repair information 637...
Страница 647: ...8 Disconnect the two cables D and remove the output bin LED assembly 7463 Repair information 647...
Страница 648: ...7463 648...
Страница 664: ...7463 664...
Страница 674: ...7463 Parts catalog 674...
Страница 675: ...Assembly 1 Covers MX71x 7463 Parts catalog 675...
Страница 677: ...Assembly 2 Covers MX81x 7463 Parts catalog 677...
Страница 680: ...7463 Parts catalog 680...
Страница 681: ...Assembly 3 Paper path 7463 Parts catalog 681...
Страница 683: ...Assembly 4 Fusers 7463 Parts catalog 683...
Страница 685: ...Assembly 5 Electronics 19 20 21 22 1 2 3 4 10 11 12 23 8 24 7463 Parts catalog 685...
Страница 688: ...7463 Parts catalog 688...
Страница 689: ...Assembly 6 Drive motors 7463 Parts catalog 689...
Страница 691: ...Assembly 7 Duplex 7463 Parts catalog 691...
Страница 693: ...Assembly 8 Frame 7463 Parts catalog 693...
Страница 695: ...Assembly 9 Control panel MX71x 7463 Parts catalog 695...
Страница 698: ...7463 Parts catalog 698...
Страница 699: ...Assembly 10 Control panel 10 inch display MX81x 1 2 3 4 5 11 8 9 10 6 7 12 7463 Parts catalog 699...
Страница 701: ...Assembly 11 Paper tray STAT DL 7 75 A5 A6 C5 10 JIS B5 EXEC LTR A4 FOLIO OFC LGL 12 11 9 7463 Parts catalog 701...
Страница 703: ...Assembly 12 ADF assembly 1 7463 Parts catalog 703...
Страница 705: ...Assembly 13 ADF covers 1 6 3 4 14 13 5 7 9 8 10 11 12 2 7463 Parts catalog 705...
Страница 708: ...7463 Parts catalog 708...
Страница 709: ...Assembly 14 ADF mechanical 1 3 2 9 10 5 7 6 8 4 7463 Parts catalog 709...
Страница 711: ...Assembly 15 ADF electronics 7463 Parts catalog 711...
Страница 714: ...7463 Parts catalog 714...
Страница 715: ...Assembly 16 Flatbed scanner MX710 and MX711 2 3 5 6 4 14 15 1 7 12 13 8 9 11 10 16 7463 Parts catalog 715...
Страница 718: ...7463 Parts catalog 718...
Страница 719: ...Assembly 17 Flatbed scanner MX810 MX811 and MX812 2 3 5 6 4 10 11 1 7 8 9 7463 Parts catalog 719...
Страница 722: ...7463 Parts catalog 722...
Страница 723: ...Assembly 18 Input options MX710 and MX711 1 2 3 7463 Parts catalog 723...
Страница 725: ...Assembly 19 Input options MX810 MX811 and MX812 1 2 7463 Parts catalog 725...
Страница 727: ...Assembly 20 250 sheet tray option MX710 and MX711 7463 Parts catalog 727...
Страница 729: ...Assembly 21 550 sheet tray option MX710 and MX711 7463 Parts catalog 729...
Страница 731: ...Assembly 22 550 sheet tray option MX810 MX811 MX812 7463 Parts catalog 731...
Страница 733: ...Assembly 23 High capacity input tray option 1 MX710 and MX711 1 2 7463 Parts catalog 733...
Страница 735: ...Assembly 24 High capacity input tray option 2 MX710 and MX711 3 5 4 6 7 9 13 8 11 12 10 1 2 7463 Parts catalog 735...
Страница 737: ...Assembly 25 High capacity input tray option 3 MX810 MX811 MX812 1 2 7463 Parts catalog 737...
Страница 739: ...Assembly 26 High capacity input tray option 4 MX810 MX811 MX812 3 5 4 6 7 9 13 8 11 12 10 1 2 7463 Parts catalog 739...
Страница 741: ...Assembly 27 Output options MX810 MX811 and MX812 1 2 7463 Parts catalog 741...
Страница 743: ...Assembly 28 Staple finisher option 1 5 1 2 3 4 6 7463 Parts catalog 743...
Страница 745: ...Assembly 29 Staple finisher option 2 1 4 5 6 7 8 3 10 11 2 12 13 14 9 7463 Parts catalog 745...
Страница 747: ...Assembly 30 Mailbox option 1 1 2 3 4 5 6 7 10 8 9 7463 Parts catalog 747...
Страница 749: ...Assembly 31 Mailbox option 2 1 3 4 2 7463 Parts catalog 749...
Страница 751: ...Assembly 32 Offset stacker option 1 5 1 2 3 4 6 7463 Parts catalog 751...
Страница 753: ...Assembly 33 Offset stacker option 2 1 3 5 6 2 7 8 9 4 7463 Parts catalog 753...
Страница 758: ...7463 758...
Страница 764: ...7463 764...
Страница 768: ...Models MX81x and MX71x paper path rollers and sensors 7463 Appendix C Theory of operation 768...
Страница 779: ...Sensors 7463 Appendix C Theory of operation 779...
Страница 820: ...7463 Part number index 820...
Страница 834: ...7463 Part name index 834...