Lexmark 5000 Color Jetprinter, Руководство пользователя

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Troubleshooting
45
Troubleshooting
Printhead failure
Any of these problems can cause the Printhead Failure
message to appear:
• The print cartridge carrier contacts are dirty
• The print nozzles on the print cartridge are dirty
• There is a problem with the Color, Black, or Photo
print cartridge
To begin troubleshooting the problem:
1
Clean the print cartridge carrier contacts and wipe
the print cartridge print nozzles of both print
cartridges.
For help, see “Cleaning print cartridge carrier
contacts” on page 30 and “Wiping the print
nozzles and contacts” on page 28.
2
Reinstall both print cartridges in the printer.
3
Print a test page, following the steps for your
operating system:
Windows 3.1, 3.11, Windows 95:
a
From the printer's Control Program, click
the Status Tab.
For help opening the Control Program, see
“Opening the Control Program” on page 6.
b
Click Print Test Page.
Windows NT 4.0:
a
From the Printers folder, right-click the
printer icon for the Lexmark 5000 Color
Jetprinter.
b
Choose Properties from the sidebar menu.
c
Click the Cartridges Tab.
d
Click Print Test Page.