2-16
Service Manual
7013-XXX
242.16
Failed to feed from tray 2. Pages in the paper path
have been flushed to the output bin.
Remove Tray 2 and inspect for obstruction in the
paper path. Check the pick tires for wear or paper
dust. Replace if necessary. Check the wear strips
and replace if necessary.
251.00
Paper jam near the manual feeder.
Inspect the pick roller on the MPF or the rollers on
the manual feed. If the MPF pick roller is damaged or
worn, then replace the MPF. For a printer with a
manual feed only (no MPF), clean the roller.
251.10
Second pick attempt failed from manual feeder.
251.11
Failed to feed from manual feeder. Pages in the paper
path have been flushed to the output bin.
251.12
Second pick from manual feeder, tray 1, or feeder
failed when media was in the source while the other
sheets were committed to the paper path.
251.19
Media never reached the input sensor from the manual
feeder.
251.20
The media in the MPF has been pushed in too far.
Remove the media, realign the stock, and re-insert.
Do not let the top sheets to go beyond the wear
strips.
251.21
The media in the MPF has been pushed in too far.
290.02
Scanner ADF Feed Jam. The scanner ADF has failed
to feed a page to the ADF interval sensor.
Remove the sheet of paper rom the ADF. Retry the
job. If the error recurs, see
“ADF paper jam service
check” on page 2-49
.
290.10
Scanner Static Jam - 1st scanner sensor. Scanner
ADF detects paper at the first scanner sensor while the
ADF is in an idle state.
Remove all paper from the ADF. Retry the job. If the
error recurs, see
“ADF paper jam service check”
on page 2-49
.
291.00
Scanner Static Jam - 2nd scanner sensor. Scanner
ADF detects paper at the second scanner sensor while
the ADF is in an idle state.
292.00
Scanner jam, remove all originals from the scanner.
This message appears if the ADF cover is open while
paper is fed through the ADF.
Remove the paper from the ADF, and close the ADF
cover. If the error recurs, see
“ADF cover open
service check” on page 2-48
.
293.02
Flatbed cover open. The MFP senses that the flatbed
cover is open.
Close the flatbed cover. See
“ADF cover open
service check” on page 2-48
.
294.04
Scanner jam, remove all originals from the scanner.
Jam at the ADF exit sensor.
294.06Remove all paper from the ADF. If the error
recurs, see
“ADF paper jam service check” on
page 2-49
.
294.05
Scanner jam, remove all originals from the scanner. A
jam is detected at the ADF exit sensor.
294.06
ADF Backfeed Jam. A jam is detected at the ADF exit
sensor.
Error
Description
Action
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