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The Load Paper light is on, even
though there is paper loaded in the
optional 250-sheet tray.
• Make sure the tray is pushed all the way in.
The Jam light is still on, even though
you cleared the jam.
• Make sure you cleared all jams.
• Press and release
Continue
, or open and close the printer
cover to restart the printer.
• Make sure the print cartridge is installed.
Unexpected characters print or
characters are missing.
• Make sure you are using the correct printer driver.
• Press and hold Continue until all the lights come on to reset
the printer to your user default settings.
• Select
Hex Trace
to help you troubleshoot the problem.
• Reset the printer to the factory default settings (see
Reset
Factory Defaults
.
• Make sure the parallel cable or USB cable is firmly plugged in
at the back of the printer.
Jobs are not printing and the Error
light comes on solid.
• Make sure the print cartridge is installed.
• Make sure the printer top cover is closed.
While in PostScript 3 emulation, the
printer is flushing data (Ready/Data
and Error indicator lights are
blinking).
• Make sure you are using the correct PostScript driver.
• The Lexmark E321 does not support PostScript.
• The printer does not have enough memory to print the job.
Install more memory.
Problem
What to do
Error
Paper Jam
Load Paper
Toner Low
Ready/Data
Continue Cancel
Press Continue
Error
Paper Jam
Load Paper
Toner Low
Ready/Data
Continue Cancel
Press Continue